Administer and support Windows 11 client / server environments and Microsoft 365 SaaS applications (Word, Excel, PowerPoint, Outlook, OneDrive, Viva, Teams, Cisco Webex).
Manage and maintain stable, effective desktop platforms for end users.
Perform Windows 11 Operating System Deployment (OSD) and OEM Ready Image To Provision (RTP).
Utilize SCCM and Intune for device and application management.
Manage Microsoft 365 Suite and modern browsers (Edge, Chrome).
Handle EntraID, Active Directory User & Computer Management, and Group Policies (GPOs).
Monitor and maintain systems using Splunk.
(Preferred) Hold ITIL V3 Foundation certification in Service Management.
Work onsite 5 days a week in Washington, DC area (VA / MD nearby).
Collaborate with cross-functional teams to ensure system stability and security.
Maintain documentation and follow best practices for IT support and administration.
Qualifications
Experience administering and supporting Windows 11 client / server environments and Microsoft 365 SaaS applications.
Strong ability to manage and maintain desktop platforms for end users.
Experience with Windows 11 OS Deployment (OSD) and image provisioning processes.
Proficiency with SCCM and Intune for device and application management.
Familiarity with EntraID, Active Directory User & Computer Management, and Group Policy administration.
Experience monitoring and maintaining systems with Splunk.
Onsite availability in the Washington, DC area (VA / MD nearby).
Strong collaboration skills with cross-functional teams and documentation practices.
J-18808-Ljbffr
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Window • Leisure World, MD, US
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