Restaurant Manager (Black Bear Diner)
Las Vegas PetroleumPueblo, CO, USjob_description.job_card.30_days_ago
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job_description.job_card.job_descriptionEnsure that all guests receive prompt, courteous, and professional service. Handle guest complaints and concerns efficiently and professionally, striving for guest satisfaction. Regularly interact with guests to ensure that their dining experience meets or exceeds expectations. Maintain a positive and welcoming atmosphere throughout the dining area. Assist in managing day-to-day restaurant operations, including overseeing food preparation, kitchen operations, and cleanliness. Ensure the restaurant follows health and safety regulations, including sanitation and food safety standards. Maintain inventory control and order supplies as needed to ensure smooth operations. Monitor and control the quality of food and beverages, ensuring that they meet the Black Bear Diner’s standards. Ensure restaurant equipment is properly maintained and report any issues for repair. Assist in managing the restaurant’s budget and financial performance, including controlling labor costs and food costs. Help prepare and review financial reports, tracking expenses, sales, and profit margins. Monitor and maintain cash handling procedures, ensuring accuracy and adherence to company policies. Participate in efforts to achieve sales targets and maximize profitability. Assist with local marketing efforts to promote the restaurant and attract new guests. Ensure consistency in brand image and marketing materials. Encourage repeat business by fostering customer loyalty and maintaining strong community relations. Ensure that the restaurant complies with all federal, state, and local regulations, including those related to food safety, health codes, and labor laws. Ensure proper training for staff in areas such as alcohol service and food safety. Experience : 2-3 years of restaurant management experience, preferably in a casual dining or full-service environment. Experience managing a team, providing leadership, and working with budgets and sales goals. Skills : Strong leadership and organizational skills. Excellent communication skills, both verbal and written. Ability to handle multiple tasks in a fast-paced environment. Strong customer service skills with the ability to resolve conflicts in a professional manner. Proficiency in point-of-sale (POS) systems and other restaurant management software. Education : High school diploma or equivalent required; a degree in hospitality, business, or a related field is a plus. Physical Requirements : Ability to stand and walk for extended periods of time. Ability to lift up to 50 pounds. Ability to work in a high-energy, fast-paced environment.
Black Bear Diner is hosting onsite interviews this week until 7 / 4 / 25 at the following location :
1045 W. 6th Street, Pueblo, CO 81003.
Hiring Managers will be on site between 8AM - 4PM all week doing on the spot interviews.
Key Responsibilities :
1. Staff Management :
- Supervise, train, and motivate all restaurant staff, including servers, cooks, and front-of-house employees.
- Assist with hiring and onboarding new team members.
- Delegate tasks and responsibilities to staff and ensure that they are performed to the diner’s standards.
- Conduct performance reviews and offer coaching and feedback to improve staff performance.
- Manage employee schedules and staffing levels to ensure proper coverage.
2. Customer Service :
3. Operational Management :
4. Financial Management :
5. Marketing & Promotion :
6. Compliance :
Qualifications :
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Restaurant Manager • Pueblo, CO, US
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