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Junior Inside Account Manager

Junior Inside Account Manager

Epoch Concepts LLCLittleton, CO, US
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Job Description

Job Description

Salary : $45,000 - $50,000

Position : Junior Inside Account Manager

Department : Sales

Reports To : Manager of Inside Sales

Company Overview :

Epoch Concepts LLC (Epoch) has been providing Market Research, Enterprise IT, and Cyber Security Solutions and Services to both commercial and government clients since 2006.

We are a value-added reseller focused on overcoming organizational challenges with solutions that dont just address problems but also create opportunities and competitive advantages. Our core capabilities cover three major areas : Services, Solutions, and Integrations.

Based in Littleton, CO, Epoch works closely with industry leaders such as Cisco, HPE, Dell Technologies, Netscout, and VMware, focusing on Federal Systems Integrators, USG, and Commercial Communities. Because of our strategic alliance with key distribution channels, Epoch is able to offer our customers access to over 2500 vendors. As a certified Service-Disabled Veteran-Owned Small Business (SDVOSB), Epoch is a valuable sole source provider of technology products and services. Our employees are our greatest assets, and we take pride in recognizing their outstanding talents and efforts.

Position Summary :

The Junior Inside Account Manager (Jr.-IAM) will work closely with an Inside Account Manager to learn and assist with sales processes, customer service, and account management. This entry-level role is designed for individuals with strong communication skills, organizational ability, and an interest in developing a career in sales and account management.

The Jr.-IAM will support the creation, organization, and delivery of quotes and customer-facing materials, as well as assist with order tracking, communication with customers, and coordination with internal teams. This role provides valuable exposure to sales strategy, customer relationship management, and product knowledge while offering opportunities for professional growth.

Who you are :

  • Detail-oriented, organized, and eager to learn.
  • A good communicator with strong written, verbal, and listening skills.
  • A self-starter who is open to coaching and enjoys working in a team environment.
  • Comfortable with problem-solving and resourceful in finding solutions.
  • Motivated by providing excellent customer service and building positive relationships.
  • Excited to begin a career path in sales and account management.

What youll do :

  • Assist Inside Account Managers with daily account management tasks.
  • Support quote preparation, order tracking, and customer follow-up.
  • Learn to navigate vendor portals and tools for pricing and product information.
  • Help maintain customer accounts by providing timely updates on orders, shipments, and changes.
  • Collaborate with internal teams to ensure customer satisfaction.
  • Gain exposure to sales strategy, competitive analysis, and customer engagement.
  • Participate in training and development opportunities to build product knowledge and sales skills.
  • Other duties as assigned.

    • What youll bring :

  • High school diploma or equivalent (Associate degree preferred).
  • 12 years of customer service, sales support, or related experience is a plus, but not required.
  • Basic computer proficiency (Microsoft Office, email, data entry).
  • Interest in sales, account management, or business development.
  • Willingness to learn about IT industry products and solutions.

    • What We Offer :

  • Progressive Compensation Package
  • Healthcare Benefits (Medical, Dental, Vision and Prescription Drugs)
  • Wellness program
  • 401k with Company match
  • Paid Time Off
  • 12 Paid Holidays
  • Flexible work hours
  • Life Insurance and Disability Coverage
  • On site gym (Littleton facility)
  • On-Going Training & Development

    • Our comprehensive, competitive benefits program is an important part of your total compensation package. We offer a variety of plans and coverage including health and welfare, retirement, unlimited PTO and voluntary benefits as well as resources to help you make cost-effective decisions for you and your family.

    Epoch Concepts is an Equal Employment Opportunity employer.Epoch does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, veteran status, disability status, or any other applicable characteristics protected by law. All employment is decided solely on the basis of qualifications, merit, and business need.

    All candidates are required to pass a background check and drug screening prior to employment.

    Epoch Concepts LLC is committed to working with and providing reasonable accommodation for individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please contact us at info@epochconcepts.com or by calling 888-663-0004.

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    Junior Account Manager • Littleton, CO, US