POSITION SUMMARY :
The KID / FCI President and Chief Executive Officer (CEO ) is responsible for all facets of administration including strategic planning, program direction, policies and procedures, development, community relations, financial management and human resources. The CEO must work effectively with the Board of Directors, motivate a diverse staff, and represent the agency in a variety of private and public settings relative to its mission. The individual must also be sensitive to serving the needs of a multi-ethnic community. The CEO must be an effective representative of KID / FCI both verbally and in written form. This position reports to KID / FCI Board Chair.
PRIMARY DUTIES & RESPONSIBILITIES :
Leadership, Management, and Development :
- Oversees all KID / FCI services and programs and makes recommendations to the Board regarding long-term program direction.
- Analyzes current staffing, finances, operations, policies, systems, and procedures, and develops and directs the implementation of necessary changes.
- Leads KID / FCI strategic planning and policy formulation.
- Supervises Executive staff including the Chief Operating Officer, Chief Financial Officer, Chief Human Resources & Compliance Officer, VP of Advancement, and other management team members as necessary.
- Participates in meetings of the KID / FCI Executive Committee, the Board of Directors, and other Board committees as appropriate.
- Supports Board orientation, development, and education.
- Ensures that executive leadership implements effective strategies for recruitment, staff development, and training aligned with future organizational needs.
- Provides motivation, mentoring, and vision casting to the KID / FCI workforce through verbal and written correspondence.
- Consistently demonstrates an understanding, support of, and focus on the vision, mission, goals, and objectives of the agency and program.
Contract and Community Relations
Functions as a representative in negotiating contracts for KID / FCI services.Interfaces with public and private contractors as well as accrediting agencies.Creates and maintains systems across all programs to ensure all contract requirements are met and coordinated.Works closely with KID / FCI Directors around contract requirements and contractual language.Reports regularly to the KID / FCI Executive Team on all contract compliance issues.Maintains close liaison relationships with other agencies and community organizations.Stewards and develops liaison relationships with lead contract agencies and with county and state human service funders.Speaks on behalf of and represents the agency at community events, legislative sessions, conferences, and signature events.Actively participates in the Florida Coalition for Children and represents and advocates for KID / FCI at local and statewide meetings.Actively participates in local coalitions and boards including Broward CFLA, Miami Alliance, Non-Profit Executive Alliance of Broward, and others as needed.Supports agency fundraising efforts through promotion / attendance at signature events and community events as needed or requested.Operations and Financial Oversight
Identifies key program, financial, and operational performance parameters against which KID / FCI can be evaluated, and implements controls to ensure agency viability.Oversees financial, accounting, and budgetary functions. Works with senior staff to create the annual budget for Board approval. Ensures accepted accounting practices and compliance with state and federal regulations.Works with the Advancement department on fund-development activities of the agency.Oversees agency liability and risk management procedures in conjunction with senior management to ensure appropriate policies and practices are enforced.Participates in and jointly leads the KID Annual Audit in partnership with the CFO.Compliance, Auditing, and Contract Management
Oversees all ongoing activities related to the development, implementation, and maintenance of KID / FCI's information privacy practices (HIPAA compliance).Monitors and evaluates monthly billing for accuracy, working collaboratively with Program Directors, Coordinators, and the COO to ensure compliance and optimal contract utilization.Monitors financial utilization of all contracts on a monthly basis.Assists Directors and Coordinators in developing ways to maximize contract utilization.Conducts ongoing audits of all contracts, focusing on content and accountability.Conducts ongoing audits of client, personnel, licensing, and training files.Creates internal reports to summarize audits and provide areas of strengths, challenges, and suggestions.Prepares for and hosts all monitoring and audits.Ensures that all corrective actions are implemented and maintained.Develops programs to help monitor productivity and accuracy of services provided.Ensures all licensing requirements are consistently achieved in licensed programs.Assumes the lead role in the re-licensing process for all licensed programs.Helps create and implement tools to gather information for contract outcome requirements.Works closely with CQI Team and Program Directors to ensure corrective actions related to licensing and accreditation are implemented and maintained.Ensures that operating standards meet COA accreditation requirements.Quality and Reporting
Provides timely reports to the Board on the progress of organizational goals, initiatives, and strategic directives.Provides a detailed Executive Report for each Board of Directors meeting.Oversees and ensures organizational accountability for quality improvement processes, the ongoing CQI plan, and agency accreditations.Ensures that programs, facilities, and equipment represent the agency's pursuit of excellence.Ensures facilities meet or exceed health and safety standards set forth by KID / FCI Administration and Broward County Health and Fire Departments.Actively participates in ongoing quality improvement activities including : customer input, incident / accident and client grievance review, peer record review, and program evaluation / quality improvement projects.Adheres to agency-wide, programmatic, and COA policies and procedures at all times.QUALIFICATIONS :
Master's degree preferred in Business Administration, Health Services, Social Work or other related field and ten (10) years progressive experience in the development of human service programs, administration of grant and contract-funded programs.Non-profit leadership experience is required, including oversight of budgets and financial management.Strong knowledge of the regulations governing child welfare agencies is required.Demonstrated success in leading, developing, and managing diverse teams of professionals.Proven experience in developing strategic plans and fiscally sound programs that meet regulatory requirements and withstand audits.Critical thinker with sound judgment, technical expertise, strong organizational abilities, and the capacity to set logical priorities while maintaining a forward-looking vision.Excellent communication skills, both written and verbal, with the ability to convey complex information clearly and effectively.Exceptional interpersonal skills; able to build and sustain relationships at all levels of the organization and within the community.Highly organized with strong time-management skills and the ability to manage multiple priorities simultaneously.A collaborative, inspirational leader who will be a strong cultural fit, aligning with the organization's mission, values, and visionProficient with Microsoft Office Suite and related software.PHYSICAL DEMANDS :
The physical demands described here are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
This role is performed primarily in an office environment. It requires the ability to communicate effectively in person, by telephone, and electronically; to frequently operate standard office equipment (e.g., computers, telephones, copiers); and to use hands and arms for reaching, handling, and typing. The position involves regular sitting, walking, talking, and listening, with occasional standing and light lifting. Visual acuity at close range and the ability to distinguish colors are required. The typical work environment is climate-controlled with moderate noise levels, though louder noise may occasionally occur.
Family Central is an Affirmative Action / Equal Opportunity Employer, a Drug Free Workplace and requires drug testing.
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