Key Account Manager - Worcester, MARemote - Worcester, MA

Key Account Manager - Worcester, MA

Reports to : Regional Director

Location : Worcester, MA

Company Overview :

Braeburn is dedicated to delivering solutions for people living with the serious consequences of opioid use disorder. At Braeburn, we challenge the status quo and champion transformation of the management of opioid use disorder (OUD) by partnering with the community to create a world where every person with OUD gets the best possible care and opportunity to reach their full potential. Our shared commitment to innovation on behalf of patients enables us to help people with OUD begin and sustain recovery.

At Braeburn, there are opportunities to contribute to our purpose every day. We value authenticity and strive to amplify all voices. Our culture empowers everyone to be successful and unleashes our full potential.

Position Summary :

The Key Account Manager will help Braeburn accomplish its purpose by educating Healthcare Professionals (HCPs) about Braeburn's products and related access resources. This role will help to ensure HCPs are fully informed about the clinical aspects of the product as well as how to obtain the product when making an independent treatment decision for their patients.

Specific Duties :

• Achieve planned Braeburn goals, and patient access to product objectives and other expected performance measures for assigned geography
• Demonstrate mastery of sales competencies :
• Business Acumen Review, analyze and interpret reports / facts and data to plan and execute territory activities that ensure quarterly and annual objectives are met. Develop a deep understanding of assigned territory, including delivery of care, major payers and regulatory environment. Understand industry trends and emerging competition as well as reimbursement patterns and potential implications to patient delivery. Understand state law and policies to execute tactics within a local geography
• Scientific Knowledge Mastery of disease state and product information communicated in a compliant manner consistent with the FDA-approved product labeling and REMS program
• Customer Engagement Engage with account personnel to prepare for sales call, uncover needs and opportunities, communicate approved solutions, address customer concerns, gain advance / commitment, post call analysis / next steps
• Using internally approved materials, provide information to help inform physicians and office personnel about access related information for Braeburn's products
• Effectively manage and support accounts, which includes ensuring product access and resolving / triage reimbursement issues in a manner that complies with Braeburn policies, processes, and procedures to optimize customer and patient experience
• Collaborate effectively with all Braeburn cross-functional partners
• Develop ongoing dialogue with customers to effectively anticipate and adapt to customers' needs, as well as evolving market challenges and opportunities
• Exercise sound judgment, and ensure integrity and compliance with all Braeburn policies and Braeburn Code of Conduct
• Exercise fiscal control of operational expenses

Skills :

Education / Experience :

Braeburn is committed to ensuring equal employment opportunity for all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, military / veteran status, age, disability, or any other category / characteristic protected by law (collectively, "Protected Categories"). In fact, we encourage all underrepresented backgrounds to apply for any open job positions with the company.