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Pet Supplies Plus Clerk

Pet Supplies Plus Clerk

Pet Supplies PlusDixon, IL, United States
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SUMMARY

The Pet Supplies Plus Clerk is responsible for providing excellent customer service. The PSP Clerk will process and stock product, builds displays, and processes customer's orders in a friendly, accurate, efficient manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Provides excellent customer service, ensuring positive customer relations and satisfaction
  • Assists with general care of all animals
  • Assists with stocking of pet supplies deliveries and back stock, including building and filling displays
  • Performs product scanning and processing of customer's orders in an accurate, efficient, and prompt manner.
  • Processes and is accountable for other services handled at the register.
  • Ensures proper handling of all forms of tender and coupons.
  • Performs fixed activities as assigned by Store Director.
  • Answers incoming phone calls using proper phone etiquette
  • Assists with store maintenance and cleaning on the sales floor and backroom.
  • Follows all store and department policies and procedures.
  • Other duties as assigned

KEY ATTRIBUTES

  • Excellent customer service skills, friendly
  • Passionate about animals
  • High energy level
  • Ability to follow directions
  • Good organizational skills
  • Motivated
  • SUPERVISORY RESPONSIBILITIES

  • This job has no supervisory responsibilities.
  • EDUCATION and / or EXPERIENCE

  • Some animal knowledge
  • LANGUAGE SKILLS

  • Read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
  • Write routine reports and correspondence
  • Present information and respond to questions from customers or associates
  • MATHEMATICAL SKILLS

  • Basic math concepts (addition, subtraction, division, multiplication)
  • CERTIFICATES, LICENSES, REGISTRATIONS

  • Some locations may require Power Industrial Truck Certification
  • RECOMMENDED EQUIPMENT

  • Slip resistant shoes with closed toe and heel
  • Safety Cutter
  • Apron
  • Uniform per store policy
  • PHYSICAL DEMANDS

    Regularly (Over 2 / 3 of the time)

  • Stand
  • Use hands to finger, handle, or feel
  • Reach with hands and arms
  • Communicate with associates and customers
  • Lift and / or move up to 30 pounds
  • Frequently (Between 1 / 3 and 2 / 3 of the time)

  • Walk
  • Stoop
  • Kneel
  • Crouch
  • Crawl
  • Lift and / or move up to 50 pounds
  • Occasionally ( Less than 1 / 3 of the time)

  • Climb
  • Balance
  • Lift and / or move up to 100 pounds
  • Vision

  • Close
  • Distance
  • Ability to adjust focus
  • Ability to distinguish colors
  • WORK ENVIRONMENT

    Regularly

  • Exposure to animals including rodents, fish, amphibians, reptiles, felines, and canines
  • Occasionally

  • Work in high places
  • Fumes or airborne particles
  • Toxic or caustic chemicals
  • Risk of electrical shock
  • Outside weather conditions
  • Noise Level

  • Moderate
  • PAY RANGE (depends on industry experience)

    Min. Wage up to $17 / hour (IL Locations Only)

    BENEFITS (eligibility based on full-time / part-time status)

  • Medical, Dental, and Vision Insurance
  • Flexible Spending Accounts (Medical and Dependent Care)
  • Life Insurance
  • Voluntary Benefits
  • Paid Time Off
  • Retirement Plans
  • Employee Assistance Program
  • Niemann Foods Management retains the discretion to add to or change the position requirements at any time.
  • Position requirements may vary by store location
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    Clerk • Dixon, IL, United States

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