Sr. Sales Operations Manager, Worldwide Sales

Senior Sales Operations Manager

Proofpoint is a leading cybersecurity company protecting organizations' greatest assets and biggest risks : their people. We provide cutting-edge solutions to defend against cyber threats, protect data, and ensure compliance. Our team is passionate, innovative, and dedicated to helping businesses safeguard their critical information.

The Role

We're looking for a highly analytical and business-savvy Senior Sales Operations Manager to join our Worldwide Sales Operations team. In this role, you will be a key driver of sales performance and operational efficiency across our global sales organization. You'll support Go-To-Market (GTM) leadership through actionable insights, scalable processes, and strategic planning support.

You'll collaborate with Sales Operations, Sales, Marketing, Finance, and Systems teams to ensure performance is measurable, forecasting is reliable, and execution is seamless across North America and other global regions. This is an ideal role for someone who thrives at the intersection of strategy, analytics, and execution-and who's passionate about driving business impact through data and process excellence.

Key Responsibilities

Forecasting, Reporting & Performance Analytics

Deliver required weekly, monthly, and quarterly reporting packages for pipeline, bookings, sales performance, and headcount.

Build rep-, segment-, and region-level dashboards and scorecards.

Support forecasting processes through scenario modeling, variance analysis, and performance trending.

Deliver reporting and insights to support Quarterly Business Reviews (QBRs), Board of Directors (BOD) materials, Sales All Hands meetings, and other executive-facing reviews.

Sales Support & Operational Enablement

Provide operational support across quota management, opportunity hygiene, pipeline metrics, and funnel performance analysis.

Contribute to territory assignment planning, headcount modeling, and capacity tracking in collaboration with Sales Ops and GTM leadership.

Own the structure, governance, and maintenance of Salesforce CRM configuration and object model to ensure data structures, fields, and workflows support accurate reporting, forecasting, and sales execution.

Process Optimization & Systems Alignment

Identify, document, and improve key sales workflows, policies, and rules of engagement.

Partner with Sales Operations, Marketing Ops, Finance, and Business Systems to improve CRM data quality and pipeline accuracy.

Drive data cleansing initiatives and maintain documentation for critical sales operations procedures.

Administer and enhance planning workflows in Pigment, partnering with GTM leadership for scenario planning and modeling.

Strategic Planning & Project Support

Support annual GTM and territory planning cycles, including modeling for quota, segmentation, and headcount capacity.

Provide operational and analytical support for long-range planning, budget cycles, and sales strategy alignment.

Lead or co-lead cross-functional initiatives focused on sales process transformation, planning automation, and performance optimization.

Develop and present actionable insights from ad hoc analyses to support GTM decisions, investment trade-offs, and territory performance.

What You Bring

Bachelor's degree in technical field or finance required.

5-7+ years of experience in Sales Operations, Revenue Operations, Business Operations, or FP&A supporting large sales organizations (1K+ people); experience in B2B SaaS or cybersecurity is a strong plus.

Hands-on experience with Salesforce, Pigment, or Anaplan Planning Tools; Power BI or SQL experience is a strong plus.

Experience working with Clari for forecasting and pipeline visibility.

Strong command of Excel, PowerPoint, financial modeling, and data visualization techniques. Expected Excel proficiencies : pivot tables, nested logic, advanced formulas, lookups, etc.

Demonstrated success supporting global sales teams, including both direct and indirect channels.

Highly collaborative with strong communication and project management skills.

Proven ability to drive process improvements and scalable operational solutions.

Self-starter with high attention to detail and a track record of independently driving business impact from ambiguous problems.

Strong sense of ownership and drive for excellence

Why Join Us

Work on a high-impact, global team at one of the cybersecurity industry's most respected companies.

Help shape sales strategy and execution through meaningful insights and operational rigor.

Collaborate with talented, cross-functional peers in a fast-paced, growth-focused environment.

Thrive in a mission-driven culture that values innovation, accountability, and excellence.

Opportunities to grow into sales strategy, operations leadership, or planning roles across GTM functions

Proofpoint

Protecting people is at the heart of our award-winning lineup of cybersecurity solutions, and the people who work here are the key to our success. We're a customer-focused and driven-to-win organization with leading-edge products. We are an inclusive, diverse, multinational company that believes in culture fit, but more importantly 'culture-add', and we strongly encourage people from all walks of life to apply.

Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams.

Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.