Director, Sales Compensation

Director, Sales Compensation

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

The Director, Sales Compensation reports to the Sr. Director, Global Compensation Strategy, Governance & Incentives, and has global responsibility for designing, implementing, and managing sales and services incentive programs that drive performance and align with Carrier's strategy.

This role ensures sales compensation plans are competitive, compliant, and motivational, while supporting sales effectiveness and profitable revenue growth. Key responsibilities include collaborating with sales, sales operations, finance, and HR teams to develop incentive strategies, analyze plan performance, manage payout processes, and providing insights to optimize plan design.

The leader also plays a critical role in change management, communication, and stakeholder alignment to ensure clarity, fairness, and ongoing engagement across the sales organization. The ideal candidate has deep global sales and services incentive design expertise in a variety of sales channels, strong project management skills, and the ability to influence decision making and drive change with business senior leadership.

In addition, this leader is accountable for leading and developing a team of sales incentive compensation professionals. This includes setting clear goals, providing coaching and mentorship, fostering collaboration, and ensuring operational excellence in plan administration and analytics.

Key responsibilities :

• Conduct research through on-site interviews with key stakeholders, market studies and surveys
• Create analytics and modeling to evaluate the effectiveness of current variable pay practices
• Develop and present plan design recommendations to business leaders that align with market best practices and profitably drive revenue growth. Additionally, propose effective strategies to encourage cross-selling and collaboration between sales channels in a customer-centric business model.
• Influence business outcomes where there is resistance to change
• Provide consultative support to businesses on how to best manage and communicate plan design changes including best practices around plan documentation, communication initiatives, training and tools to optimize the effectiveness of the rollout
• Build a high-performing, customer-centric team culture focused on accuracy, responsiveness, and continuous improvement.
• Partnering with the Carrier digital and HR technology organizations, drive the utilization of cloud-based software platforms to administer sales incentive payouts and measure effectiveness through enhanced data and insights.

Required qualifications :

Preferred qualifications :

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.