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Solutions (Sales) Engineer
Solutions (Sales) EngineerTorch.AI • Leawood, KS, US
Solutions (Sales) Engineer

Solutions (Sales) Engineer

Torch.AI • Leawood, KS, US
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Overview

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Mission and Impact

Torch.AI is a defense-focused AI-software company on a mission to become the leading provider of critical data infrastructure for U.S. Defense and National Security. We deliver advanced AI and data software capabilities directly to customer mission owners to meet flexible, user-defined specifications and enable a decision advantage for the warfighter. We're passionate about solving complex problems that improve national security, support our warfighters, and protect our nation. Join us in our mission to help organizations Unlock Human Potential.

The Environment

As a Solutions (Sales) Engineer at Torch.AI, you will bridge the gap between our product capabilities and customer mission needs. This role plays a key part in pre-sales activities, pilot deployments, and technical enablement, ensuring that Torch.AI demonstrations, workshops, and solutions align with real operational needs of the customer. You'll collaborate directly with engineering teams to understand what's possible today, tailor configurations for roadshows and pilots, and help shape future delivery through structured feedback.

Each of our customers requires unique technical solutions to enable an asymmetric advantage on the battlefield. Torch.AI's patented software helps remove common obstacles such as manual-intensive data processing, parsing, and analysis, thereby reducing cognitive burden for the warfighter. Our end-to-end data processing, orchestration, and fusion platform supports a wide variety of military use cases, domains, operations, and echelons. Customers enjoy enterprise-grade capabilities that meet specialized needs.

Successful candidates thrive in a fast-paced, entrepreneurial, and mission-driven environment. We hire brilliant patriots. You'll be encouraged to think creatively, challenge conventional thinking, and identify alternative approaches for delivering value to customers across complex problem sets. Your day-to-day will consist of engaging with current and prospective customers to help accelerate adoption of the Torch.AI platform. You'll partner with our sales teams and account leads to identify areas of opportunity based on customer mission needs before you take lead on designing and deploying software capabilities which demonstrate those possibilities to our customers.

Responsibilities

  • Partner with engineering teams to understand platform capabilities across our Python- and Java-based solutions.
  • Write code to configure existing platform capabilities and experiment with new capability demonstrations which align to customer mission needs, in coordination with account-based engineering teams.
  • Travel domestically (10–20%) for customer demos, workshops, roadshows, and pilot setup / support.
  • Support both existing accounts and new business efforts by articulating the technical value and fit of our offerings.
  • Contribute to documentation of configurations, workflows, and solution packaging for internal and customer reuse.
  • Participate in pilot deployments to help ensure smooth setup, customer onboarding, and early adoption of capabilities.
  • Assist in scoping and feasibility reviews for new use cases, integrations, and delivery plans.
  • Gather, document, and relay customer feedback, technical requirements, and deployment constraints to internal teams.
  • Lead and support technical briefings, product demonstrations, and hands-on customer workshops—translating technical concepts to non-technical stakeholders while facilitating real-time capability demonstrations.
  • Collaborate with DevOps and software engineers to deploy and support demo environments, sandbox instances, and / or pilot systems.
  • Configure, demo, and present "lite" technical solutions tailored to specific customer workflows, mission needs, or use case scenarios.

What We Value

  • B.S. degree in Computer Science, Technology, Engineering, or a relevant field.
  • 6-8+ years in a solutions engineering, technical pre-sales, systems integration, or customer-facing engineering role.
  • Strong hands-on experience with both Python and Java—capable of configuring, debugging, and discussing code in either language.
  • Creativity to quickly and effectively build and deploy software which demonstrates new and existing product capabilities to prospective customers.
  • Familiarity with RESTful APIs, software deployment patterns, and modern web application architectures.
  • Ability to configure and troubleshoot deployments using tools like Docker, Git, and CI / CD workflows.
  • Clear written and verbal communication skills; comfort presenting to both technical and non-technical audiences.
  • Proven experience documenting customer requirements, writing technical briefs, and managing configuration handoffs.
  • Industry experience, preferably within the defense industry and / or intelligence community or related sectors, a plus.
  • Ability to work collaboratively in interdisciplinary teams.
  • Awareness of ethical considerations and responsible AI practices.
  • Understanding of AI / ML-powered platforms, data processing pipelines, or secure cloud deployments (not required, nice to have).
  • Familiarity with secure or classified cloud environments (not required, nice to have).
  • Prior experience with demo system orchestration, field-based technical enablement, or early-phase pilot support (not required, nice to have).

    • Security Clearance

    We are hiring for multiple positions for each role. Some roles require a Secret, Top Secret, or Top Secret / SCI Security Clearance on Day 1. If you do not currently hold a clearance but are interested in this role and believe you are eligible for a clearance, we still encourage you to submit an application.

    Work Location

    We are hiring for roles at our headquarters in Leawood, KS and remotely in the Arlington, VA region. Candidates in the Arlington, VA region may work remotely while not on customer site. Candidates in the Leawood, KS region may require some limited travel to customer sites (less than 10% depending on role).

    Incentives

  • Equity : All employees are eligible to participate in the company equity incentive program within their first 12 months of employment. We are proud that 100% of our employees are equity-owning partners at Torch.AI.
  • Competitive salary and annual performance bonus opportunities.
  • Unlimited PTO.
  • 11 paid holidays each year.
  • Incredible professional development and learning opportunities in a fast-paced high-tech environment and exciting industry.
  • Weekly in-office catering in our Leawood HQ.

    • Benefits

  • 401k Plan

    • Torch.AI offers a 401k plan through John Hancock. While the company does not offer employee matching, we offer 3% profit sharing for all employees who elect to participate in the 401k plan. Profit sharing is calculated based on company performance at the end of each calendar year and distributed to 401k accounts at the start of each calendar year.

  • Medical

    • Three medical options : PPO, HSA, and TRICARE. Torch.AI's HSA contribution is 250%–350% higher than average employer contributions in Kansas City and Arlington regions. Only ~18% of employers offer TRICARE Supplement plans.

  • Spending Accounts

    • Above-market employer funding and flexibility. HSA : Triple-tax advantage. FSA : $50-$3,300 annual contribution, $660 rollover. Dependent Care FSA : $100-$5,000, pre-tax savings on child / dependent care.

  • Dental

    • High Plan annual maximum is ~2.6x higher than the national average. High Renaissance Plan : $5,000 annual max, 50% ortho up to $1,000. Low Renaissance Plan : $1,000 annual max, no ortho.

  • Vision

    • Frame allowance is 25-35% higher than typical employer-sponsored plans. Vision through Renaissance with VSP Choice network : $0 exams, lenses covered in full, and $180 frame allowance

  • Life Insurance

    • Employer-paid 1x base salary and additional voluntary options for employees and spouses, compared to most employers who only cover $50k basic life on average.

  • Disability & Illness

    • Torch.AI ranks in the top 10% of regional employers for disability benefits. Short-Term Disability (employer paid) : 60% income, up to $2,000 / week. Long-Term Disability (employer paid) : 60% income, up to $5,000 / month.

  • Voluntary Benefits

    • Robust Voluntary plans offer direct payout flexibility and wellness incentives. Accidental Insurance, Critical Illness, Hospital Indemnity, Commuter Benefits : up to $300 / month tax-free for transit / parking

    Equal Opportunity

    Torch.AI is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, protected veteran status or status as an individual with a disability.

    Job Details

  • Seniority level

    • Mid-Senior level

  • Employment type

    • Full-time

  • Job function

    • Sales and Business Development

  • Industries

    • Software Development

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    Solution Engineer • Leawood, KS, US