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Spa Attendant (Locker Room)

Spa Attendant (Locker Room)

CARILLON HOTEL MANAGEMENT LLCMiami Beach, FL, US
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Job Description

Job Description

  • Job Summary

Primarily responsible for the smooth, efficient client journey; greeting, orientation to facilities, assigning lockers and guiding guests to the relaxation lounges. Also responsible for maintaining the cleanliness and order of the locker rooms, relaxation lounges and fitness facilities.

  • Essential Job Functions
  • Adheres to all Carillon Miami Wellness Resort standards for guest service.
  • Takes ownership of guest problems or complaints, and refers situations to a supervisor or manager if unable to fully satisfy the guests.
  • Takes care of guest needs, ensuring that supplies are available and that the facilities are kept impeccably neat and clean, and in safe conditions at all times.
  • Monitors guests, ensuring their safety by showing them proper use of facilities; Maintains the lounge and assists the guests in the lounge area.
  • Restocks linen and laundry in all areas of the spa and transports soiled linens to the laundry facilities.
  • Performs other job-related duties as directed.
  • Provides assistance to guests in the operation of spa amenities and the basic operation of Fitness equipment.
  • Maintains the order and cleanliness of group exercise studios and fitness equipment in all fitness areas.
  • Monitors and maintains the entire facility, notifying Maintenance immediately when facilities need servicing.
  • Reports and documents any observed or known safety hazards, conditions or unsafe practices and procedures to management immediately.
  • Education, Experience and Skill Requirements
  • Must be able to perform a variety of responsibilities, including providing world-class guest service, and the cleaning and maintenance of the locker rooms, lounge and fitness facilities.
  • Must be alert to safety hazards to ensure guest safety and smooth operation of locker rooms, lounge and fitness facility.
  • Must be able to handle stressful and / or emergency situations.
  • Must have a positive attitude and be able to work with a variety of people.
  • Must take pride in Carillon Miami Wellness Resort standards of safety, cleanliness and guest service.
  • Good communication skills – English required.

    • Carillon Miami Wellness Resort is an equal opportunity employer.

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    Spa Attendant • Miami Beach, FL, US

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