Certified Medical Assistant

Overview

Certified Medical Assistant

Grundy Family Medical Clinic

Full-Time; 36 Hours Per Week

The CMA supports providers by delivering direct patient care and ensuring a smooth clinical workflow. This role focuses on preparing patients for exams and procedures, administering medications and vaccines, performing specimen collection, and providing patient education and follow-up. The position also includes care coordination such as scheduling referrals, documenting in the electronic health record, and supporting compliance with clinical standards and safety regulations. With a blend of clinical skill and compassionate care, this role is essential in creating a positive patient experience and supporting overall clinic operations.

Why UnityPoint Health?

At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in. Here are just a few :

• Expect paid time off, parental leave, 401K matching and an employee recognition program.
• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

Clinical Excellence / Patient Care

Assist providers and clinical staff by obtaining vital information and preparing patients for examinations, treatments, and minor surgical procedures.

Demonstrate competence in performing clinical skills within licensure / certification scope.

Draw and collect blood or other specimens, and prepare them for laboratory analysis as needed.

Administer medications and vaccines as ordered (oral, IM, SQ, or ID) in accordance with licensure / certification.

RN : May perform telephone triage, apply the nursing process (assessment, diagnosis, planning, intervention, evaluation), initiate IVs per protocol, and supervise delegated duties to LPNs and CMAs on approved protocols.

RN or LPN : May place urinary catheters per protocol.

CMA : Provide patient / family teaching, understand lab / procedure values, and take next steps appropriate to certification.

Schedule referrals, complete necessary forms / requisitions, and ensure compliance with CPT / ICD coding.

Support care continuity by maintaining follow-up systems for visits, labs, and procedures.

Accurately document patient care and communication in the electronic health record using standardized workflows.

Development & Patient Education

Educate patients and families, using methods such as Teach-back, to ensure understanding and engagement in care.

Maintain awareness of clinic and organizational updates through meetings, email, and intranet resources.

Ensure compliance with CLIA, OSHA, HIPAA, Safety, Risk Management, and organizational policies and procedures.

Demonstrate initiative in improving quality, safety, and customer service while striving to exceed patient expectations.

Contribute positively to team goals through collaboration, feedback, and accountability.

Maintain regular and consistent attendance.

Perform other duties as requested by the Clinic Administrator to ensure efficient clinic operations.

Qualifications

Required :

• Graduate of an accredited program and certified per licensure
• Valid driver's license when driving any vehicle for work-related reasons.
• BLS and Mandatory Reporter

Preferred :

• Two years' experience in a Family Practice setting, Urgent Care, or related field preferred.