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Public Service Representative - Spanish Speaking

Public Service Representative - Spanish Speaking

Illinois Secretary of StateAddison, IL, US
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​   Office of the Illinois Secretary of State Alexi Giannoulias            Job Title :

  • Public Service Representative - Spanish Speaking Division :       Metro Field Services Union :            SEIU Location :       50 E Oak St, Addison, IL - DuPage County Salary :           $3,903 to $5,902 monthly, plus stipend for Spanish translation and interpretation services Benefits :        https : / / cms.illinois.gov / benefits / stateemployee.html Attn :               Employees performing these duties must be 21 years of age by the start date of employment Please Note : When applying for this title you may identify up to three IL Counties or Cook County Zones where you would like to or be willing to work.  See information regarding Cook County Zones below.

Zone 1 :

  • 125 W Monroe St, Chicago                 Zone 2 :     1470 Lee St, Des Plaines                191 N Clark St, Chicago                                    2100 N Ridge Rd, Evanston                2250 S Canal St, Chicago                                  5401 N Elston Ave, Chicago Zone 3 :     1903 N Mannheim Rd, Melrose Park     Zone 4 :     41 W 162 nd St, South Holland                5301 W Lexington Ave, Chicago                          7358 W 87 th St, Bridgeview                10300 W Roosevelt Rd, Westchester                   9901 S ML King Dr, Chicago                                                                                      12633 S Ashland, Calumet Park Zone 5 :     405 Lake Cook Rd, Deerfield               Zone 6 :     570 W 209 th St, Chicago Heights                 650 Roppolo Dr, Elk Grove Village                      14434 S Pulaski Rd, Midlothian                 1227 E Golf Rd, Schaumburg                                           Overview : Performs paraprofessional work to administer road examinations to applicants for all classes of driver’s licenses; administers and grades written drivers examinations; performs cashier functions for driver’s license and / or motor vehicle fees, balances cash or checks with validation tape totals and prepares deposit records; reviews and completes motor vehicle title and registration applications.

    • Duties and Responsibilities :

  • Administers road examinations to applicants for all classes of driver’s licenses; serves as information clerk to the public; explains improper actions to applicants during the examination; reviews and completes driver’s license applications for processing; checks appropriateness and validity of applicant identification documents.
  • Administers and grades written drivers examinations; explains incorrect test responses, codes applications according to results; administers vision tests and operates photographic equipment to prepare photo identification (ID) or driver’s license for applicants.
  • Performs cashier functions for driver license and / or motor vehicle fees; balances cash or checks with validation tape totals to assure that all fees are accurately accounted for; prepares deposit records or other routine financial documents necessary to process collected fees; may be required to take deposit to bank; prepares reports for supervisor on applications processed as required; performs facility opening and / or closing responsibilities as required.
  • Reviews and completes motor vehicle title and registration applications, reviews fee checks and assures necessary attachments are present; accepts cash or checks for fees and prepares for final processing; performs manual or automated sticker sales as required.
  • Performs other duties as required or assigned.

    • Education and Experience :

  • Requires knowledge, skill and mental development equivalent to completion of eight years elementary school and two years of general office experience preferably including one year in a driver or motor vehicle facility and operation of keyboard equipment.

    • Knowledge, Skills and Abilities :

  • Requires working knowledge of business English, spelling and commercial arithmetic.
  • Requires working knowledge of office methods, practices and procedures.
  • Requires elementary knowledge of the Illinois Vehicle Code as it applies to office tasks pertaining to obtaining or retaining a valid Illinois driver’s license and the processing of various motor vehicle forms.
  • Requires elementary knowledge of basic bookkeeping procedures and techniques.
  • Requires ability to maintain records of some complexity.
  • Requires ability to deal tactfully with the general public and to maintain satisfactory working relationships with other employees.
  • Requires ability to communicate both orally and in writing.
  • Requires ability to operate in an independent manner within defined procedures.
  • Requires possession of a valid Illinois driver’s license.
  • Requires ability to lift / carry 0-25 lbs. and travel to other facilities and / or mobile locations to perform assigned duties.
  • Requires the ability to fluently speak, read, translate, and write in Spanish to serve the Spanish speaking community.

    • Application Process :

  • Please visit  https : / / ilsos.applytojob.gov / apply  to apply by completing the online application; you may also upload a resume or other attachments as needed .
  • Preference will be given to Illinois residents in the hiring and selection process, in accordance with the Illinois Secretary of State Merit Employment Code.
  • Questions regarding this posting or Illinois Secretary of State employment practices may be directed to Job Counselors at our Personnel offices in Chicago (312-793-5515) or Springfield (217-782-4783).   Equal Employment Opportunity Employer.
  • Applicants must be lawfully authorized to work in the United States.
  • Applicants are considered for all positions without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job-related medical condition or disability. ​ Powered by JazzHR
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