Pharmacy Technician

Job Description

Job Description

Overview

Schedule : M-F 9 : 30AM to 6 : 00PM

Join our PharMerica team! PharMerica is a closed-door pharmacy where you can focus on fulfilling the pharmaceutical needs of our long-term care and senior living clients. We offer a non-retail pharmacy environment. Our organization is in high growth mode , which means advancement opportunities for individuals who are looking for career progression!

We offer :

DailyPay

Flexible schedules

Competitive pay

Shift differential

Health, dental, vision and life insurance benefits

Company paid STD and LTD

Tuition Assistance

Employee Discount Program

401k

Paid time off

Tuition reimbursement

Non-retail / Closed-door environment

Our Pharmacy group focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation hospitals, long-term acute care hospitals, and other specialized care centers nationwide. If your passion is service excellence and top-quality care come join our team and apply today!

Responsibilities

Our Customer Service Pharmacy Technician coordinates communication between pharmacy, providers and facilities while resolving prescription issues in a timely, efficient, courteous, responsive, reliable, and respectful manner.

This person will :

• Answer and submit inquiries regarding patient information and medication therapies
• Take requests for refill orders, out on pass, patient discharge orders, and special delivery requests
• Assist the pharmacist with facility and physician office communications
• Obtain patient information for our database by calling patient care representatives and physician offices
• Utilize judgement in knowing when to escalate issues to the management level
• Utilize various programs such as Outlook, Excel and Microsoft Word
• Complete assigned projects upon request in a timely manner
• Perform other tasks as assigned

Qualifications

• High school diploma or equivalent is required
• One year of previous experience with direct client communication - customer service
• Prior healthcare / pharmacy experience preferred
• Strong computer and data entry skills
• Must have good oral communication skills, attention to detail, and problem solving skills
• Pharmacy Technician Certification preferred