Medical / Administrative Assistant

Medical / Administrative Assistant

Akido is rebuilding the healthcare experience from the ground up. Through early interventions designed around social determinants of health (SDoH), world-class care focused on chronic disease, and human-centered technology, we believe we can build a healthcare model that allows for all patients to live their fullest lives. We are a fast-growing, impact-focused, Y Combinator company created out of the University of Southern California's D-Health Lab with the idea that empowering government, healthcare, and nonprofit services with population-based data could help usher in a new era of preventive public health. Today we are building a full stack medical network that leverages our predictive capabilities to provide a frictionless experience for both our patients and care providers.

Medical and Administrative Assistant - Street Medicine

Join our Street Medicine team as the vital link between street-based outreach and the healthcare system. This role splits between office-based administrative work (70%) and field clinical support (30%), focusing on care coordination and navigation for our most vulnerable patients through our Enhanced Care Management (ECM) program.

Core Responsibilities

Administrative & Care Coordination (70%)

• Manage referrals to specialists : initiate, schedule, track, and ensure follow-up
• Secure prior authorizations for medications, imaging, and specialist visits
• Verify insurance eligibility (Medi-Cal, Medicare) and assist with enrollment issues
• Maintain medical supply inventory for field outreach
• Document patient encounters, referrals, and authorizations in EHR system
• Support ECM program through patient tracking, scheduling, and care coordination
• Serve as office point of contact for patients, pharmacies, and community partners
• Other duties as assigned

Field Clinical Support (30%)

Qualifications

Required :

Preferred :

Working Conditions

Office-based role with regular outdoor fieldwork. Must be able to transport medical equipment and work effectively in both environments.

Akido Labs is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.

Salary range $43,680 - $52,000 USD