Talent.com
Client Administrator
Client AdministratorAston Carter • Gainesville, VA, US
Client Administrator

Client Administrator

Aston Carter • Gainesville, VA, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Join to apply for the Client Administrator role at Aston Carter

2 days ago Be among the first 25 applicants

Join to apply for the Client Administrator role at Aston Carter

Get AI-powered advice on this job and more exclusive features.

Job Description

We are seeking a dedicated Client Administrator to join our team and ensure smooth operations by monitoring team dashboards, resolving issues, and maintaining customer satisfaction. The ideal candidate will possess strong interpersonal skills and the ability to work independently in a fast-paced environment.

Job Title : Client Administrator

Job Description

We are seeking a dedicated Client Administrator to join our team and ensure smooth operations by monitoring team dashboards, resolving issues, and maintaining customer satisfaction. The ideal candidate will possess strong interpersonal skills and the ability to work independently in a fast-paced environment.

Responsibilities

  • Monitor team dashboard and views to complete tasks and keep orders moving.
  • Identify and remove internal roadblocks that prevent orders from flowing through to execution, ensuring customer satisfaction.
  • Use sound judgment to resolve issues, reduce delays, and enhance the customer experience.
  • Organize daily activities to ensure clients' needs are acted upon through closure using provided tools.
  • Respond to emails promptly and courteously, within the industry standard of 4 hours.
  • Provide exceptional customer service by developing professional working relationships with field offices, co-workers, and vendors.
  • Develop an understanding of the transportation industry as it pertains to clients.
  • Accurately complete all assignments necessary to advance the company's daily business needs and operations.

Essential Skills

  • Demonstrate open, effective communication and teamwork.
  • Maintain customer focus.
  • Act with integrity and professionalism.
  • Work to maintain quality standards.
  • Balance client requirements with company policies and operational procedures.
  • Demonstrate reliable and predictable attendance.
  • Basic skills in Microsoft Word and Microsoft Excel.
  • Ability to learn and utilize all company systems and equipment.

    • Additional Skills & Qualifications

  • 2 years post-secondary education preferred.
  • 2 years' equivalent work experience will be considered in lieu of post-secondary education.
  • 1 year of experience, preferably in a call center or customer service environment.
  • Strong interpersonal skills.
  • Analytical and problem-solving skills.
  • Attention to detail and high level of accuracy.
  • Proficient in verbal and written communication.

    • Work Environment

    This position offers a hybrid work environment with 2 days onsite in Gainesville, VA. You will be working in a dynamic setting that requires multitasking and flexibility to adapt to departmental needs.

    Pay and Benefits

    The pay range for this position is $18.00 - $20.00 / hr.

    Eligibility requirements apply to some benefits and may depend on your job

    classification and length of employment. Benefits are subject to change and may be

    subject to specific elections, plan, or program terms. If eligible, the benefits

    Available For This Temporary Role May Include The Following

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off / Leave (PTO, Vacation or Sick Leave)

    • Workplace Type

    This is a hybrid position in Gainesville,VA.

    Application Deadline

    This position is anticipated to close on Aug 18, 2025.

    About Aston Carter

    Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

    Seniority level

    Seniority level

    Entry level

    Employment type

    Employment type

    Full-time

    Job function

    Job function

    Other

    Industries

    Staffing and Recruiting

    Referrals increase your chances of interviewing at Aston Carter by 2x

    Sign in to set job alerts for "Client Administrator" roles.

    Contract Support Administrator Intermediate

    Executive Assistant, Amazon Foundational Security Services

    Herndon, VA $50,000.00-$107,100.00 2 weeks ago

    Tysons Corner, VA $18.00-$25.00 2 weeks ago

    Federal Contracts Administrator - Remote

    ADMINISTRATIVE SUPPORT ASSOCIATE - Health Insurance, Bonus, Paid Vacation, Paid Holiday.

    Chantilly, VA $90,000.00-$110,000.00 1 month ago

    Administrative Property Assistant- $24-$25 / hr - Tysons

    Tysons Corner, VA $24.00-$25.00 3 days ago

    Administrative Assistant - Chantilly, VA

    Fairfax, VA $43,160.00-$85,259.20 5 days ago

    We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

    J-18808-Ljbffr

    serp_jobs.job_alerts.create_a_job

    Administrator • Gainesville, VA, US