Data Analyst - Enterprise Systems & Business Intelligence

Job Description

Job Description

We’re seeking a mission-aligned, strategically-minded Data Analyst to support enterprise-wide visibility and decision intelligence across business, engineering, operations, cost, performance, and security data.

In this role, you’ll lead the analysis, visualization, and interpretation of data from enterprise platforms like Splunk IT Service Intelligence (ITSI) and ServiceNow, transforming raw inputs into powerful insights and executive dashboards using Power BI and Tableau.

The ideal candidate understands the end-to-end data engineering lifecycle, and brings rigor to the testing, verification, and validation (V&V) of data pipelines and collections to ensure accuracy, reliability, and trust.

Core Position Responsibilities :

• Analyze and interpret complex data sets across enterprise domains—cost, performance, service operations, engineering workflows, and cybersecurity.
• Leverage Splunk ITSI to develop and manage KPIs, service definitions, glass tables, and episode dashboards to provide real-time insights and visibility.
• Design and deliver dynamic, intuitive dashboards in Power BI and Tableau that communicate key metrics to both technical and executive audiences.
• Collaborate with stakeholders across IT, business, and finance to translate mission needs into analytical solutions and forecast models.
• Partner with data engineering teams to understand data flows, support validation processes, and ensure quality across source systems and downstream products.
• Perform and document testing, verification, and validation (V&V) of data pipelines and collections to ensure integrity and trustworthiness.
• Contribute to data governance and data quality frameworks across enterprise systems.

Required Skills & Experience :

Preferred Qualifications :