Talent.com
Vice President Operations | Americas
Vice President Operations | AmericasBaillie Lodges • Denver, CO, US
serp_jobs.error_messages.no_longer_accepting
Vice President Operations | Americas

Vice President Operations | Americas

Baillie Lodges • Denver, CO, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Are you a hands-on, people-first leader passionate about creating extraordinary guest journeys and empowering high-performing teams?

Baillie Lodges and Tierra Hotels —a globally celebrated collection of boutique luxury lodges set in iconic natural and cultural destinations—is seeking a  Vice President of Operations Americas . Based in Denver, Colorado, this role is an exciting opportunity to lead a diverse regional portfolio during a pivotal period of growth and innovation.

You'll oversee operations across some of the most spectacular and remote destinations in the Americas : Clayoquot Wilderness Lodge , Vancouver Island (Canada)

Tierra Patagonia  and  Tierra Atacama  (Chile)With more to come as we expand across the region

Why this role matters :

You'll play a vital role in driving operational excellence, delivering authentic, place-connected guest experiences, and supporting commercial success across our lodges. But just as importantly, you'll champion a "People First" culture—empowering our incredible teams to lead with purpose, care, and creativity in every guest journey.This is a rare opportunity to help shape a world-class collection of remote luxury destinations, balancing consistent standards with the unique spirit of each lodge and location.

Key Responsibilities :

  • Provide hands-on leadership and strategic direction to General Managers across the Americas
  • Foster a culture of empowerment, communication, inclusion, and people development
  • Champion operational standards while embracing regional / local differences
  • Collaborate with Shared Services (Finance, Commercial, HR, Technology) to ensure smooth, high-quality service delivery
  • Support growth initiatives, property integrations, and development of new assets in the region
  • Identify and enhance commercial opportunities within each lodge's unique context
  • Drive operational innovation in systems, service models, and guest engagement
  • Travel required :  20–40% annually to support on-the-ground operations and teams

About You :

  • 8–12 years' leadership experience in high-end hospitality, managing multiple luxury assets across different geographies
  • Proven background in luxury experiential travel, boutique hotels, or remote destination operations
  • Deep understanding of and respect for regional cultural nuances
  • Strategic thinker with a hands-on, collaborative leadership style
  • Committed to delivering elevated guest experiences while building strong, motivated teams
  • Brings a strong commercial mindset to maximize revenue opportunities in line with brand values
  • Embodies a culture of innovation, inclusion, empowerment, and continuous improvement

    • This is more than a corporate role it's a chance to create something truly special in the world of high-end travel. If you're ready to help shape the future of one of the most admired collections in luxury hospitality, we'd love to hear from you.

  • ?? Apply now or reach out confidentially to learn more. careers@baillielodges.com.au

    • VPofOperations #PeopleFirst #LuxuryLodges #BaillieLodges #TierraHotels #ExperientialTravel #HospitalityLeadership #GlobalHospitality #RemoteDestinations #ExecutiveRole #NowHiring #DenverCareers

    serp_jobs.job_alerts.create_a_job

    Vice President • Denver, CO, US