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Remote Call Center Representative
VirtualVocationsRochester, New York, United Statesjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
- serp_jobs.filters.remote
job_description.job_card.job_description
A company is looking for a Call Center Representative - Remote (USA).
Key Responsibilities
Answer inbound calls and provide courteous and efficient customer service
Follow quality and compliance standards for every interaction and document all interactions accurately
Collaborate with team members to resolve issues and recommend process improvements
Required Qualifications and Education
High school diploma or GED required; additional education preferred
2+ years of call center or customer service experience preferred
Experience in a healthcare or insurance environment is a plus
Proficient in Microsoft Outlook, Word, and Excel
Familiarity with help desk or CRM systems is a plus
serp_jobs.job_alerts.create_a_job
Call Center Representative • Rochester, New York, United States
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