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Team Lead / Program Manager (ATC)

Team Lead / Program Manager (ATC)

Work-FitRomulus, MI, United States
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Position : Work-Fit Program Manager / Athletic Trainer – Full Time

Location : Romulus, MI

Pay : $28.35-$33.65 / hour

Location & Program Information :

Work-Fit is seeking a full-time Program Manager, Certified Athletic Trainer for our industrial setting in Romulus, Michigan. The scope of service is focused on injury prevention, early symptom intervention and job conditioning.

Qualifications :

  • Applicable state licensure as an Athletic Trainer or eligible for state licensure
  • Exceptional ability to engage employees in an occupational environment
  • Skilled communicator, motivator and work well as part of a team
  • Able to focus, organize, and prioritize delivery of services
  • A natural leader, thinking outside of their comfort zone
  • Competent with Microsoft Office software

Position Description :

A Work-Fit Program Manager is directly responsible for exceeding customer expectations by planning, organizing, communicating, developing, delivering and measuring Work-Fit services.

Reports to :

Program Managers will communicate with the Vice President of Operations regarding Program operations. The direct report will be detailed in the Work-Fit Job Offer.

Consulting Partners :

Program Managers will consult with the Work-Fit Operations Team, other Work-Fit Program Managers, and key client contacts including leadership in Health & Safety, Ergonomics, Medical, Wellness, and Client Management.

Duties and Responsibilities :

  • Policy and Procedures
  • Maintains a safe, secure, and professional work environment by communicating and enforcing policies, procedures and the Expectations for the Role Delineation of the Work-Fit Employee.
  • Maintains quality service by understanding, teaching, and enforcing Work-Fit, and Client organization Policy and Procedures.
  • Maintains and understands the Work-Fit and Client agreed upon Standard Operating Procedure (SOP) Manual which defines the delivery of service at the specified client site.
  • Business Planning
  • Establishes strategic goals that match Work-Fit services and resources to the needs of the customer through research. Identifies and evaluates trends and presents a course of action to the customer to create a unified vision to deliver Work-Fit services.
  • Accomplishes the financial objectives of the Program by managing an annual budget, reviewing and forecasting the budget monthly, analyzing variances and initiating corrective actions when necessary.
  • Program Measurement
  • Documents all Work-Fit service interactions in the Work-Fit, and client (if applicable) record management database in accordance with all Work-Fit record management policies and quality practices.
  • Conducts quality reviews of record management practices and implements action plans to ensure continuous quality improvement.
  • Develops and reviews the Work-Fit scorecard within the agreed upon time frame with client leadership.
  • Team Member Development
  • Maintains Team Members by recruiting, selecting, on boarding, and training employees following all Work-Fit processes.
  • Conducts Team Member Customer Interviews to plan, monitor, and appraise job performance.
  • Coaches, counsels and disciplines Team Members on their professionalism and performance in the delivery of Work-Fit services.
  • Assists Team Members in creating personal professional growth plans that are consistent with customer service needs and individual professional passions.
  • Delivery of Work-Fit Services
  • Makes health personal through the delivery of the agreed upon Scope of Services to the customer in accordance with the SOP.
  • Customer Relations
  • Conducts regular (no longer than 90 days between) Customer Interviews to consistently understand the impact of Work-Fit services to the client.
  • Integrates with the customer and participates in client meetings and on client committees.
  • Professional Development
  • Remains current with all policies, credentialing and laws governing professional practice.
  • Advances professional and technical knowledge by completing educational workshops, obtaining advanced certifications, completing virtual courses, reviewing professional publications, establishing strategic networks, collaborating with other professionals and benchmarking state-of-the-art practices.
  • Program Marketing
  • Develops a marketing plan for the integration and advancement of Work-Fit services.
  • Develops and delivers marketing materials and presentations.
  • Proactively creates a culture of personal health and responsibility through the development, distribution, delivery and posting of educational materials utilizing available client distribution / posting resources.
  • Facility / Office Management
  • Ensures that the security of sensitive records (hard copy and computerized) is maintained at all times.
  • Maintains a work area that is neat, clean and organized.
  • Maintains safe, clean, and neat areas for the delivery of Work-Fit services.
  • Coordinates with the client to schedule necessary facility maintenance.
  • Maintains equipment in safe working order and ensures calibrations are conducted within manufacturer specifications.
  • Additional Duties and Projects as Assigned

    • Requirements :

  • Bachelor’s degree in the Work-Fit / Customer specified health field
  • Required State Licensure and / or Professional certification in Athletic Training
  • Maintain CPR / AED certification
  • Three years of professional experience in the specified health field
  • Effective written (including proper grammar and spelling) and oral communication skills with individuals as well as group settings
  • Ability to manage time to ensure all duties and responsibilities are met on a daily and weekly basis
  • Ability to work without direct supervision
  • Proficient with Microsoft Word, Excel, and PowerPoint and to conduct on-line research
  • Proficient with Healthy Roster and client databases (as applicable to each Program)
  • Comfortable in the delivery of service in various work environments such as manufacturing, warehousing, office, and outdoors
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    Team Manager • Romulus, MI, United States

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