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ADULT PROTECTIVE SERVICES INVESTIGATOR DEVELOPMENTAL DISABILITIES FOCUS
ADULT PROTECTIVE SERVICES INVESTIGATOR DEVELOPMENTAL DISABILITIES FOCUSaz.gov • Phoenix, AZ, US
ADULT PROTECTIVE SERVICES INVESTIGATOR DEVELOPMENTAL DISABILITIES FOCUS

ADULT PROTECTIVE SERVICES INVESTIGATOR DEVELOPMENTAL DISABILITIES FOCUS

az.gov • Phoenix, AZ, US
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ADULT PROTECTIVE SERVICES INVESTIGATOR – DEVELOPMENTAL DISABILITIES FOCUS

Job location : Division of Aging and Adult Services (DAAS), Adult Protective Services (APS)

Address : 3150 East Union Hills Drive, Phoenix, Arizona 85050

Salary : $21.5021 - $22.5962 hourly

Grade : 18

Closing Date : 9 / 30 / 2025

Job Summary : Would you like to be part of an amazing team that helps Arizonans thrive? DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or view the Our DES video. Come Join the DES Team!

Role : Adult Protective Services Field Investigator – Development Disabilities Focused

Purpose : Investigate allegations of abuse, neglect, and exploitation of vulnerable adults (18+ who are unable to defend themselves) with developmental and / or intellectual disabilities. Work independently in the field, interact with adults and family members in homes or care facilities, coordinate with external partners (caregivers, medical personnel, police, public fiduciaries, the public, etc.).

Requirements : In-state travel required; valid driver's license; background checks; fingerprint clearance; E-Verify; willingness to work longer shifts or after-hours if needed.

Job Duties

  • Investigates, assesses, evaluates, documents, and provides referrals for the most complex cases involving adults with intellectual and developmental disabilities (18+) who are alleged to be abused, neglected, and / or exploited.
  • Determines need for protective and / or social services for individuals in ADH, group homes, ICF, ATPC, SNF.
  • Makes time-sensitive contacts with clients and interviews informants.
  • Writes assessments and case summaries.
  • Analyzes documents including ISP and BTP.

Knowledge, Skills & Abilities

  • Knowledge of indicators of neglect and abuse of adults with disabilities; case investigation and social work principles.
  • Interventions for behavioral, developmental, and psychological symptoms.

    • Skills

  • Oral and written communication
  • Time management and organization
  • Critical thinking
  • Proficiency with computer software (Excel, Word, Google Suite)

    • Abilities

  • Understand and apply federal / state statutes, APS regulations, policies and procedures related to reporting vulnerable adult maltreatment.
  • Write clear, concise reports.
  • Assess, prioritize, and process cases quickly.
  • Interact professionally with clients and callers, eliciting information efficiently.

    • Selective Preference

  • Bachelor's or Master's Degree in Social Work, Criminal Justice, Rehabilitation, Healthcare, or related field OR
  • One year of professional Case Management / Investigations experience

    • Pre-Employment Requirements

  • In-state travel required; valid driver's license; background and reference checks; fingerprint / registry checks; E-Verify; ability to pass driving record checks; insurances as required.
  • Flexibility for longer shifts or after-hours if necessary.

    • Benefits

  • Medical, dental, life, and disability insurance
  • Arizona State Retirement System (ASRS) participation and long-term disability
  • 10 paid holidays; vacation and sick time accrual
  • Parental leave; tuition reimbursement; wellness plans; rideshare and transit subsidies
  • Career advancement opportunities; flexible schedules

    • The State of Arizona is an Equal Opportunity / Reasonable Accommodation Employer. For accommodations contact the provided HR resources.

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    Investigator • Phoenix, AZ, US