Kipsu is hiring : Senior UX / UI Designer in Minneapolis

Senior UX / UI Designer

Kipsu is seeking a versatile and passionate Senior UI / UX Product Designer to be a member of our growing Product + UX team. This is a generalist role for someone who thrives on variety and wants to touch every part of the design process, and will be the first full time UX and design hire at Kipsu. You will be instrumental in shaping our user experience, from high-level strategic thinking to pixel-perfect execution of design deliverables.

You will be a champion of our users, taking ownership of our new design system, leading design for key product delivery teams (collaborating closely with product, engineering and QA) and kickstarting our formal UX research practice. If you are a self-starter who is excited by the challenge of solving complex problems and building processes from the ground up, this role is for you.

THE WHY

With the service world becoming increasingly automated and people being replaced by bots, Kipsu leads instead by bringing humans paired with technology to the forefront of service. Kipsu provides a new way for businesses and guests to engage through real-time digital channels, transforming what it feels like to give and receive great customer service.

WHAT YOU'LL DO

• End-to-End UX & UI Design : Serve as the lead designer for one or more agile product delivery teams. You will collaborate closely with Product Managers and Engineers through the entire product development lifecycle, from discovery and ideation to launch.
• Hands-On Design Execution : Translate complex user needs and business requirements into intuitive and beautiful user experiences. Your deliverables will include user flows, wireframes, interactive prototypes, and high-fidelity mockups for features across the product.
• Design System Leadership : Own, maintain, and evolve our existing web and mobile design systems. You will create new components, establish usage guidelines, ensure consistency and coherence across all digital platforms, write documentation, and work with engineering to ensure consistency and quality across all our products.
• Foundational UX Research : Establish and lead our UX research discipline. You will plan and conduct user interviews, usability tests, surveys, and other research methods to uncover user insights and validate design decisions.
• Synthesize & Evangelize : Turn raw research data into actionable insights, creating artifacts like personas, journey maps, and research reports. You will partner with Product Managers to be the voice of the user, effectively communicating findings to stakeholders across the company.
• Collaboration & Strategy : Actively participate in product strategy, roadmap planning, and design critiques. You will be a key partner to product and engineering, championing a user-centered design approach in everything we do.

WHAT WE'RE LOOKING FOR

Nice to Haves

In addition to the opportunity to be a key part of a small, focused team at a successful and rapidly growing startup, we offer competitive salary and benefits, stock options, and the trust and freedom to move the proverbial needle. If you're looking to hone your skills and learn a whole host of new ones as a valued member of our high-performing team, then we'd like to meet you.

CONNECT :

To apply, please submit your resume online or via resume@kipsu.com and in your cover letter, answer the following questions.

We are proud to offer a competitive suite of benefits including : health insurance, dental insurance, vision insurance, 401K with a company match, unlimited / responsible vacation time, life insurance, flex spending account, and commuter benefits.

One last thing - At Kipsu, we believe that our values, success, and future as a leader in our industry require a vibrant and diverse workforce. We seek to attract top talent that share our values and to build an environment that is inclusive and welcoming of all backgrounds. Applicants and team members at Kipsu are treated without regard to their race, color, religion, sex, or national origin. Accordingly, all qualified applicants to this position will receive equal consideration.

We look forward to hearing from you!