Security Install Technician

Job Description

Job Description

Security Installation Technician

Ready to join an exciting customer focused team at HomePro ? We're on the lookout for enthusiastic individuals who love technology and providing outstanding customer service. As a Security Installation Technician, you'll be at the forefront of delivering exceptional experiences to our valued customers. If you have a passion for tech, awesome communication skills, and a drive to make customers happy, this is the perfect opportunity for you!

Responsibilities :

New installations : You will be involved in setting up and installing security systems in residential homes. This includes handling new installations and ensuring all devices are properly connected.

Programming security systems to a central station : You will be responsible for programming the security systems to a central station for effective monitoring and response.

Testing all the devices : You will perform thorough testing of all the security devices to ensure they are functioning properly and providing the expected level of security.

Training the customer : You will provide training and guidance to customers on how to use and operate the security systems effectively.

Retro new wires : You will be involved in retrofitting new wires to existing systems, ensuring seamless integration and optimal performance.

Keep track of truck stock : You will be responsible for managing and keeping track of the inventory of supplies and equipment in your truck.

Handle daily operational issues that come up for each builder client : You will be the go-to person for resolving any operational issues that arise during the installation and maintenance of security systems for our builder clients.

Security / alarm systems (installing / programming / troubleshooting) : You will be proficient in installing, programming, and troubleshooting various security and alarm systems, including popular brands like QOLSYS, Honeywell, DSC, and GE.

CAT5 and RG6 cabling systems (installing / retrofitting / terminating / etc.) : You will have experience and expertise in installing, retrofitting, terminating, and managing CAT5 and RG6 cabling systems.

Central vacuum systems, intercom systems (M&S / OnQ) : You will also work with central vacuum systems and intercom systems, specifically M&S and OnQ brands.

Requirements :

Ability to manage multiple daily tasks : You should be capable of handling and prioritizing multiple tasks efficiently and effectively.

Excellent verbal / written communication skills : Strong communication skills are essential for interacting with customers, team members, and builder clients.

Outstanding presentation and interpersonal skills : You should have the ability to present information effectively and build positive relationships with customers and clients.

Physical capabilities : You should be comfortable climbing into attics and lifting moderate weights as part of your job responsibilities.

Strong focus on customer service : Providing excellent customer service and resolving issues promptly should be your priority.

Ability to balance customer needs and company objectives : You should be able to find a balance between meeting customer expectations and aligning with the company's objectives.

Independent work and collaboration : You should be capable of working independently under pressure, but also possess strong collaboration and leadership skills within a team environment.

Organization and motivation : Being organized and self-motivated will contribute to your success in this role.

• Additional responsibilities assigned by the manager

Qualifications :

1 to 2 years of experience preferred : Prior experience in a similar role is preferred, although we are open to candidates with less experience who demonstrate the necessary skills and capabilities.

Residential Homebuilding Experience preferred : Experience in residential homebuilding will be advantageous in understanding the specific requirements of our builder clients.

Experience in CCTV, Security systems : Honeywell, DSC, Alarm.com, and GE : Familiarity with security systems from popular brands like Honeywell, DSC, Alarm.com, and GE is highly desirable.

QOLSYS / Alarm.com experience a PLUS : Experience with QOLSYS and Alarm.com systems will be considered a strong asset.

Clean driving record : A clean driving record is required to ensure safe and reliable transportation to job