ESSENTIAL JOB FUNCTIONS
Essential duties may include but are not limited to the following :
- Perform preventative maintenance and repairs in 50-75 restaurants. (e.g., ice machine, water heaters, misting systems, etc.)
- Tailor preventative maintenance schedules of assigned systems to ensure safe, efficient, and effective operation of area restaurants; outline specific maintenance schedules on an individual restaurant basis in order to most effectively lower maintenance costs
- Educate managers and other restaurant employees on how to maintain and troubleshoot basic issues
- Follow up on facility maintenance practices and procedures and report any issues.
- Provide the Operations Team with brief recaps of what was accomplished during their visit
- Serve as liaison between restaurants and contractors on assigned systems / items when warranty issues arise.
- Provide field support and communication relating to the companys initiatives
- Assist with communication of contractor deficiencies on re-investment or repair projects
- Diagnose, troubleshoot, and repair commercial cooking kitchen equipment
- Communicate status updates for part order(s) and repairs with corporate office and store
- Complete service calls accurately and timely
- Audit truck stock to ensure required parts are stocked
- Perform intermediate-level equipment and accessory installations
- Survey safety devices and equipment on a regular basis
- Manage and retain proper equipment, parts inventory, and tools on service vehicle while keeping items in a safe condition for the respective level of service
- Request equipment, parts, and supplies for the purpose of maintaining inventory level and ensure that necessary tools are available to complete the necessary repair / installation
- Produce timely and detailed service reports to accurately reflect service call conditions
- Operate vehicles in a safe manner
TRAVEL REQUIREMENT
Up to 75% required
QUALIFICATIONS
Clear and professional communication skills with the ability to converse with customers and all level management at various locationsAbility to multi-task and balance many different projects at one timeAbility to work independently and stay organized in a fast-paced environmentHands-on approach to all work and projectsProblem-solving skills throughout complex projectsMust have good penmanship, neat, and proficient with paperworkAbility to troubleshoot, test, repair and, service foodservice equipmentAbility to accurately diagnose and troubleshoot : automotive, electrical, installation, and mechanical background is a plusGood driving record requiredMust be able to lift up to 70 lbs.EDUCATION AND EXPERIENCE GUIDELINES
Education : High school diploma / GED required; OR equivalent combination of education and experienceExperience : 3+ years of experience in commercial kitchen repairSTANDARD HOURS
Monday Friday; some weekend and night travel required
8 : 00 AM 5 : 00 PM; standard hours vary weekly; availability expected during store operating hours
Required qualifications :
Legally authorized to work in the United States18 years or older