HVAC and Hydronics Technical Support Specialist

HVAC and Hydronics Technical Support Specialist

Robertson Heating Supply Co. has an immediate opening in our Engineering Department in Alliance, Ohio for a Technical Support Specialist.

Seeking qualified individual to perform and assist with the following responsibilities :

• HVAC technical troubleshooting
• Hydronic troubleshooting
• Pump sizing
• Radiant floor heat design and layout
• Heat loss / Heat gain load calculations
• Training - classes / seminars for installers and field technicians on installation procedures and troubleshooting techniques.
• Administrative work such as phone and email correspondence, setting up products, pricing, and quotations.
• Work with dealers concerning quality issues, packaging issues, freight damages, etc.
• Work with our branches and Salesmen
• Warranty Assistance - assist and help process claims for unusual claims or circumstances, as well as review denied claims and help obtain the information needed to get the claim approved.
• Some Brands we deal with are Rheem, Ruud HVAC, Weil-McLain and Tempstar / ICP.

Skills Needed To Perform These Duties

This is a Full-Time Monday through Friday office position based out of the Alliance location. Some minimal travel is required to local job sites and in between branches, with also the possibility of traveling further distance for schooling provided by our manufacturers.

8 Saturdays a year required of all Salary personnel.

Salary plus bonus earning potential.

Benefits include competitive wages based on experience; medical, dental, life, short & long term insurances; 401k with company match, profit sharing, paid holidays & vacation.

Robertson Heating Supply is a family-owned HVAC & plumbing distributor & industry leader. In business 91 years, Robertson's has 36 locations throughout Ohio, Western Pennsylvania, Michigan, Indiana & West Virginia.

Robertson Heating Supply is an equal opportunity employer and welcomes applications from diverse candidates.

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