Senior Engineer, Reliability

Senior Engineer, Reliability

Job ID

2025-4129

Category

Engineering

Job Locations

US-IL-Niles

Workplace Arrangement

Hybrid

Overview

Shure is seeking a dedicated Senior Reliability and Product Quality Testing Engineer to join our Corporate Quality department.

You'll play a key role in developing and maintaining reliability tests and procedures, optimizing test equipment to align with real-world usage, and continuously improving our reliability tests. You'll collaborate with and mentor Quality Engineers and Lab Technicians, advising on product reliability and test plan development. This role offers an innovative environment with cutting-edge tools, opportunities for professional growth, a collaborative culture committed to excellence, and the chance to make a significant impact on product quality.

Ready to make a difference?

This role will be hybrid based out of our Niles, IL HQ!

Responsibilities

Develop, implement, and maintain reliability tests and procedures.

• Identify and evaluate new lab equipment capabilities, recommend suitable equipment and manufacturers, and provide financial justifications for acquisitions. Oversee the procurement, implementation, and retirement of lab equipment as needed, ensuring all necessary tools for comprehensive reliability testing are available. Procure, establish, and retire equipment as appropriate.
• Understand, document, and articulate the correlation between reliability tests and customer use cases and product life expectancy.
• Conduct correlation studies on reliability tests to ensure that the relationship between tests and actual field use are well-understood.
• Conduct studies to ensure that tests are repeatable and reproducible in all test lab locations.
• Interact with customer feedback avenues outside and within Shure such as Service Dept., Product Applications, and Global Product Marketing to understand field failure issues and trends.
• Review customer service data to understand field product performance and identify product reliability testing enhancements as well as influence product design improvements.
• Provide failure rate and / or MTBF calculations to supporting departments on as needed basis.
• Participate in benchmarking of industry best practices in reliability engineering and adoption of these best practices at Shure.
• Assist in developing comprehensive product (and Component level) test plans to meet Shure Quality standards and provide insightful risk assessments from a reliability perspective on testing results.
• Conduct comprehensive use case testing to assess the reliability and ergonomic quality of the design solutions.
• Support root cause analysis, failure analysis and problem resolution for customer issues.
• Conduct research to evaluate quality standards and procedures to ensure their effectiveness. Insures that established processes and procedures are followed.
• Ensure that all reliability procedures are properly documented to ensure uniformity among all Quality associates.
• Provide training, guidance, and support on using reliability principles and procedures within and outside the Quality division.
• Other duties as assigned

Qualifications

Applicants for this position must be currently authorized to work in the United States on a full-time basis. Shure will not sponsor applicants for this position for work visas.

WHO WE ARE

Shure's mission is to be the most trusted audio brand worldwide - and for nearly a century, our Core Values have aligned us to be just that. Founded in 1925, we are a leading global manufacturer of audio equipment known for quality, reliability, and durability. We engineer microphones, headphones, wireless audio systems, conferencing systems, and more. And quality doesn't stop at our products. Our talented teams strive for perfection and innovate every chance they get. We offer an Associate-first culture, flexible work arrangements, and opportunity for all.

Shure Incorporated is headquartered in Niles, Illinois, with remote and hybrid opportunities throughout the United States. We have more than 35 regional sales offices, engineering hubs, and manufacturing facilities throughout the Americas, EMEA, and Asia.

THE MIX MATTERS

Don't check off every box in the job requirements? No problem! We recognize that every professional journey is unique and are committed to providing an equitable candidate experience for all prospective Shure Associates. If you're excited about this role, believe you've got the skills to be successful, and share our passion for creating an inclusive, diverse, equitable, and accessible work environment, then apply!

PAY TRANSPARENCY

Shure offers a competitive compensation structure that is reviewed annually to attract, hire, and retain the industry's top talent. Base salaries vary based on qualifications, geography, experience, and expertise in each respective discipline. The base salary range for this position is between $99,000 - $158,000. The range displayed on each job posting reflects the minimum and maximum target base salary for this opportunity. If your salary expectations do not align, still apply as we are often flexible on the seniority of posted positions. All positions also include an award-winning benefits package.

WE GOT YOU - Our Benefits

At Shure, we prioritize the well-being of our Associates. We offer competitive rewards packages to full-time and part-time Associates working 24 or more hours a week that address physical, mental, financial, and overall well-being. Our benefits include comprehensive healthcare, mental health and retirement savings plans, generous paid time off programs, employee discounts, professional development opportunities, work-life balance initiatives, employee recognition programs, and volunteering / community involvement opportunities. To learn more, check out our Benefits At A Glance 2025.

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