Senior UX Researcher

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If you're passionate about how technology can improve people's lives, like exploring new ideas and product possibilities, and lead with a growth mindset, we want to hear from you!

The Microsoft AI Design & Research team is a creative community of designers, researchers, prototypers, and writers on a mission to create and deliver holistic, AI-powered customer experiences across apps and the web. Between Copilot, Edge, Bing, and apps, we're creating end-to-end experiences for assistance, shopping, search, ads, news, sports, and gaming. Our diverse team works collaboratively and moves fast to build useful, usable, and delightful experiences for billions of customers worldwide. Learn more about our team here.

We are seeking an AI-native, Senior UX Researcher to help us set the path for our next generation of AI-powered products. For this role we are looking for someone who can move between exploratory, generative research to rapid evaluations of prototyped ideas. Someone who works across organizational roles to uncover the unspoken questions and beliefs and answers them with precision, detail, and durability. Someone who always puts people first and centers their needs, problems, goals, and aspirations for the team. Someone who is energized by direct, tangible product impact. A strong mixed methods researcher comfortable in interviews and with deep data analysis. Someone who has experimented extensively with AI in their research workflow and has reshaped their approach around it.

If this sounds like you, please apply!

Responsibilities

• Understand the behaviors, motivations, needs, and aspirations of customers to create a differentiated advantage in building relevant and impactful experiences across the world
• Drive product strategy through rigorous programs of multi-stage research executed to high standards
• Balance rigor with scrappiness and the ability to push with a fast-moving team
• Drive cross-team collaborations among all disciplines from early product stages to final implementations
• Guide teams in creative new directions and help set ambitious goals that stand out
• Identify new opportunities and generate innovative ideas to improve processes, culture, and our approach to research
• Lead research on highly visible products or initiatives with notable risk and complexity
• Influence at the highest levels of organizations
• Elevate the research craft of the team
• Embod y our culture and values

Qualifications

Required Qualifications

Preferred Qualifications

Benefits and other compensation vary by location. Applications are accepted until October 15, 2025. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws. If you need assistance or an accommodation due to a disability during the application or recruiting process, please submit a request via the Accommodation request form.

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