Join to apply for the Legal Technology Lead role at Cohesity
Cohesity is a leader in AI-powered data security and management. Aided by an extensive ecosystem of partners, Cohesity makes it easy to secure, protect, manage, and get value from data — across the data center, edge, and cloud. Cohesity helps organizations defend against cybersecurity threats with comprehensive data security and management capabilities, including immutable backup snapshots, AI-based threat detection, monitoring for malicious behavior, and rapid recovery at scale.
We've been named a Leader by multiple analyst firms and have been globally recognized for Innovation, Product Strength, and Simplicity in Design.
Join us on our mission to shape the future of our industry.
Responsibilities
- Develop and maintain the legal technology roadmap in partnership with legal leadership and cross-functional stakeholders.
- Identify current pain points, future needs, and emerging technologies to inform short- and long-term legal tech planning.
- Align the roadmap with department priorities, business initiatives, compliance requirements, and budget constraints.
- Regularly present roadmap progress, milestones, and updates to legal and executive leadership.
Ticket And System Support
Manage and optimize the legal tech ticketing system, ensuring efficient triage, assignment, and resolution of incoming legal support requests.Define and enforce SLAs, categorize ticket trends, and produce metrics on volume, response time, and resolution rate.Maintain user-facing knowledge bases and self-service documentation.Lead end-to-end lifecycle of legal technology projects including system selection, design, configuration, testing, launch, and adoption.Translate business requirements into functional specifications and collaborate with IT and vendors on solution delivery.Implement systems for contract lifecycle management (CLM), matter management, e-billing, knowledge management, and compliance as needed.Foster user engagement through training, change management, and continuous feedback loops.Data Analytics & Reporting
Design and deliver reports and dashboards that measure legal performance metrics and operational KPIs.Analyze ticketing data, contract cycle times, matter trends, and system utilization to inform optimization efforts.Maintain high standards of data accuracy and support ongoing data governance initiatives.Cross-Functional Collaboration
Act as a bridge between Legal and IT to ensure legal tech goals align with company-wide systems and strategies.Participate in vendor management, contract negotiations, and RFPs related to legal technology.Monitor industry trends, benchmarks, and best practices to maintain a cutting-edge legal tech environment.Qualifications
Bachelor's degree in Information Systems, Legal Studies, Business Administration, or related field (JD, MBA, or legal operations certification a plus).5+ years of experience in legal operations, legal tech implementation, or IT program management within a corporate legal department or law firm.Demonstrated experience building and executing technology roadmaps.Familiarity with legal technologies (e.g., Ironclad, MyLegal, Brightflag, Navex, E-discovery tool).Proficient in analytics platforms (e.g., Power BI, Tableau, Excel) and automation tools (e.g., Zapier, Power Automate).Strong project management skills with the ability to manage competing priorities across multiple workstreams.Excellent interpersonal and communication skills with a track record of collaborating across technical and non-technical teams.Preferred Skills
PMP, CSM, or other project management certification.CLOC or ACC Legal Operations experience.Experience in systems integration, data migration, and API-driven workflows.Exposure to risk, compliance, or privacy tools supporting the legal function.Pay and Benefits
Pay Range : $144,160.00-$180,200.00Disclaimer : The compensation noted above is based on an annualized rate; final offer may vary by location, skills, and experience.This position may be eligible for bonus compensation, equity grants, and comprehensive benefits including health and wellness benefits, vacation, paid holidays, 401(k), life and disability insurance, and other programs.Data Privacy and Equal Opportunity
Data Privacy : For information on personal data processing, please see our Privacy Policy. Equal Employment Opportunity Employer (EEOE) : Cohesity is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. If you require a reasonable accommodation to complete any part of the application process, you may contact us for assistance.
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