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Senior Operations Associate

Senior Operations Associate

VirtualVocationsRockford, Illinois, United States
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A company is looking for a Sr. Operations Associate to enhance scheduling and delivery quality across designated markets.

Key Responsibilities

Drive operational improvements by solving complex puzzles and collaborating with cross-functional partners

Utilize data and metrics to inform decision-making and optimize performance

Manage scheduling reviews and ensure service level agreements are met

Required Qualifications

3+ years of experience in a high-growth operational environment

Experience in fast-paced settings focused on service excellence

Proficiency in analyzing reports and market trends to identify challenges

Ability to collaborate with teams and influence stakeholders effectively

Willingness to work flexible hours, including evenings and weekends as needed

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Operation Associate • Rockford, Illinois, United States

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