Director, Touchstone Property Services

Cincinnati Metropolitan Housing Authority (CMHA) of Cincinnati, Ohio invites you to become a part of its dynamic and forward-thinking affordable housing agency. We are the 17th largest agency in the country with approximately 4,718 public housing units and 11,700 vouchers as well as developing affordable housing program. Our Vision is to shape our future by utilizing sustainable funding models to develop quality, affordable housing solutions in partnership with our community stakeholders.  We are seeking an energetic professional for the position of Director, Touchstone Property Services .

The position leads efforts to expand and manage housing opportunities for diverse income levels. Reporting directly to the CEO, the role involves strategic oversight of operations, compliance, and financial performance of affordable housing properties, while ensuring high-quality service for residents.

Key Responsibilities :

• Provide leadership to regional managers and staff, ensuring effective program administration and compliance with laws and regulations (including LIHTC).
• Develop and execute operational policies, strategic plans, and financial goals to maintain occupancy targets and portfolio growth.
• Collaborate with the finance department to manage costs while maintaining the financial health of properties.
• Create revenue opportunities by expanding property management services through marketing and networking.
• Oversee tenant relations, ensuring timely responses to complaints, maintenance requests, and quality service delivery.
• Ensure staff hiring, training, and compliance with company policies while fostering professional development.
• Supervise property standards, maintenance, and adherence to safety and regulatory requirements.
• Maintain accurate financial reporting, annual budgets, and recertifications in compliance with governing bodies.

Qualifications :

Desired Skills :

For a full description of this and other CMHA job opportunities and to submit your resume, application, and salary requirements via our website at cintimha.com and click on the employment tab.

Equal Opportunity Employer / Equal Housing Opportunities