Platform Support AnalystVirtualVocations • Aurora, Colorado, United States
Platform Support Analyst
VirtualVocations • Aurora, Colorado, United States
job_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Platform Support Analyst for North America.
Key Responsibilities
Provide 2nd and 3rd line support for the SaaS platform, troubleshooting client-raised issues
Communicate proactively with clients, keeping them informed on issue progress and resolutions
Collaborate with cross-functional teams to investigate escalations and contribute to long-term fixes
Required Qualifications
3+ years of experience in a SaaS-based customer service or technical support role
Strong knowledge of SQL and experience with customer support tools like JIRA / Confluence
Familiarity with structured logic and conditional expressions for troubleshooting
Experience managing client relationships with a focus on reliability and accountability
A degree or diploma in Computer Science, Engineering, Math, or related fields is preferred
serp_jobs.job_alerts.create_a_job
Support Analyst • Aurora, Colorado, United States
Job_description.internal_linking.related_jobs
Our ever-growing portfolio of companies collaborates to deliver advanced industrial safety solutions that set the standard for excellence.
As our business continues to grow, we continue to look for ...serp_jobs.internal_linking.show_more Our ever-growing portfolio of companies collaborates to deliver advanced industrial safety solutions that set the standard for excellence.
As our business continues to grow, we continue to look for ...serp_jobs.internal_linking.show_more 
Amyx is seeking to hire a Contract Analyst to support our Defense Health Agency (DHA) team in Aurora, CO.The Defense Health Agency (DHA) is responsible for the effective execution and operation of ...serp_jobs.internal_linking.show_more
Company : Vail Resorts Corporate.Job Summary : This position manages strategic wholesale partner relationships to increase advance commitment sales of lodging, passes, lessons, rentals, lift tickets,...serp_jobs.internal_linking.show_more
COLLABORATION | AUTHENTICITY | PURPOSE | EMPOWERMENT.Alterra Mountain Company is a family of iconic year-round mountain destinations, the world's largest heli-skiing operation, and Ikon Pass - the ...serp_jobs.internal_linking.show_more
Capture Support Finance Leader.The Capture Support Finance Leader will play a pivotal role in supporting strategic business opportunities during the early stages of opportunity identification and d...serp_jobs.internal_linking.show_more
From the very beginning, SugarCRM had a unique vision : to offer a different kind of customer relationship management (CRM) software.
We pioneered a solution that easily adapts to customer needs, and...serp_jobs.internal_linking.show_more
APPLICATIONS ARE REVIEWED DAILY.YOU CAN EXPECT A RESPONSE WITHIN 24 HOURS.Our Patients : An intentional focus on small caseloads with a compassionate care approach.
Our Culture : ABC Core Values are m...serp_jobs.internal_linking.show_more
Job Title : Solutions Architect Location : Remote- Denver, Colorado < / p&g...serp_jobs.internal_linking.show_more
We honor those who are not afraid to dream big dreams, those who tenaciously chase their dreams even when others say it cannot be done, those who achieve big dreams and change everything.Those are ...serp_jobs.internal_linking.show_more
Are you passionate about ensuring operational excellence within a Quality Management System? At Hologic, we are seeking a Change Analyst 3 to optimize our Documentation Control System.In this role,...serp_jobs.internal_linking.show_more
This position is not subject to the Hiring Freeze as outlined in Executive Order D 2025 009.Find a rewarding career making a difference : Join the Office of the Attorney General! If you're looking ...serp_jobs.internal_linking.show_more
University of Colorado Anschutz Medical Campus.Department : Office of Budget, Planning, & Campus Strategy.Job Title : Decision Support Analyst (Term-limited, 1 year).
Position # : 00840787 - Requisition...serp_jobs.internal_linking.show_more
The Investment Ops Analyst (Employee) will be responsible for transaction administration, investment research & analysis, and executive support for Four Mile Capital (FMC), for FMCs sister company,...serp_jobs.internal_linking.show_more
Checkr is building the data platform to power safe and fair decisions.Established in 2014, Checkr's innovative technology and robust data platform help customers assess risk and ensure safety and c...serp_jobs.internal_linking.show_more
The Investment Ops Analyst (“Employee”) will be responsible for transaction administration, investment research & analysis, and executive support for Four Mile Capital (“FMC&r...serp_jobs.internal_linking.show_more
This position is responsible for standard level work supporting information technology application(s) through planning, designing, implementing, maintaining and providing ongoing optimization and s...serp_jobs.internal_linking.show_more
When life gets hard, we make it easier!.Libra Solutions helps overcome the burdens created by slow-moving legal processes.
Combining technical innovation and financial strength, we help speed up cum...serp_jobs.internal_linking.show_more
CO102 : 16800 E Centretech Pkwy,Aurora 16800 East Centretech Pkwy Building S75, Aurora, CO, 80011 USA.Person, or Immigration Status Requirements : .
At Raytheon, the foundation of everything we do is r...serp_jobs.internal_linking.show_more
Hiring : W2 Candidates Only 🛂 Visa : Open to any visa type with valid work authorization in the USA <...serp_jobs.internal_linking.show_more
IT Support Analyst
Justrite Manufacturing Co LLC • Broomfield, CO, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Senior Business Systems Analyst
Justrite Manufacturing Co LLC • Broomfield, CO, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Contract Analyst
Amyx • Aurora, CO, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Sales Analyst
Vail Resorts • Broomfield, CO, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
eCommerce Product & Support Analyst
Alterra Mountain Company • Denver, CO, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Defense & Systems Capture Support Finance Leader
USA Jobs • Lafayette, CO, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Support Operations Analyst
SugarCRM • Denver, Colorado, United States, 80202
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days
Board Certified Behavioral Analyst
Action Behavior Centers • Broomfield, CO, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Solutions Architect
Telnet Inc • Remote, CO, United States
serp_jobs.filters.remote
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_variable_days
Compensation Analyst III
Clearance Jobs • Broomfield, CO, US
serp_jobs.job_card.permanent
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Change Analyst 3
Hologic • Louisville, CO, United States, CO, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Litigation Support Analyst
The Colorado Attorney General's Office • Denver, CO, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Decision Support Analyst (Term-limited, 1 year)
University of Colorado Anschutz Medical Campus • Aurora, CO, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Investment Ops Analyst (Louisville)
Four Mile Capital • Louisville, CO, US
serp_jobs.job_card.part_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
SMB RevOps Analyst
Checkr • Denver, CO, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Investment Ops Analyst
Four Mile Capital • Louisville, CO, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Epic HIM Applications Analyst
Children's Hospital Colorado • Aurora, CO, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Technical Solutions Analyst
Libra Solutions • Denver, CO, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Senior Platform Engineer (Relocation Assistance Eligibility)
Raytheon • Aurora, CO, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Business Analyst
innovitusa • Denver, CO, Colorado, USA
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30