UX Content Designer

Title : UX Content Designer Location : Vienna, VA - hybrid (2-3 days a week) Duration : 6+ month, W2 Contract Work Requirements : US Citizen, GC Holders or Authorized to Work in the U.S.Overview : We’re seeking a strategic and creative UX Content Designer to shape product experiences through clear, purposeful content that guides users and enhances usability. This role sets the vision for content across platforms, driving cohesive product narratives and ensuring consistency in tone, voice, and messaging. The ideal candidate will manage content workflows, collaborate cross-functionally, and contribute to the evolution of our user experience messaging strategy. Key Responsibilities : Design, write, edit, and optimize content across product interfaces, including flows, microcopy, emails, push notifications, educational materials, and navigational elements. Develop and execute content strategies throughout the product lifecycle, influencing decisions to improve user experience and ensure messaging consistency across member journeys. Define and drive a unified messaging vision across digital touchpoints, aligning with brand tone and voice. Create and maintain content guidelines and best practices for voice, tone, formatting, and interaction elements (e.g., headers, CTAs, emojis). Audit and analyze existing content to identify gaps and opportunities for improvement in user experience and business performance. Collaborate with cross-functional teams including product, design, research, engineering, legal, and marketing to ensure content alignment and effectiveness. Advocate for content design principles and best practices within the UX team. Solve complex messaging challenges through storytelling, narrative design, and strategic content solutions. Manage multiple projects, prioritize tasks, and ensure timely delivery of content assets. Qualifications : Bachelor’s degree in English, Communications, Journalism, or a related field (Master’s degree preferred). 7+ years of experience in UX writing, content design, or content strategy. Proven ability to lead content initiatives and mentor others. Strong project management skills with experience managing timelines, resources, and deliverables. Excellent communication skills—both verbal and visual—with the ability to present concepts to diverse audiences. Advanced writing and editing skills with a keen eye for detail and consistency. Experience with user-centered design methodologies and modern development standards (e.g., HTML, CSS, JavaScript). Familiarity with web, mobile, and application design best practices. Preferred : Knowledge of financial services and Human Factors Institute certification. Our benefits package includes : Comprehensive medical benefits Competitive pay 401(k) retirement plan …and much more! About INSPYR Solutions Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients’ business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com. INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Information collected and processed through your application with INSPYR Solutions (including any job applications you choose to submit) is subject to INSPYR Solutions’ Privacy Policy and INSPYR Solutions’ AI and Automated Employment Decision Tool Policy : https : / / www.inspyrsolutions.com / policies / . By submitting an application, you are consenting to being contacted by INSPYR Solutions through phone, email, or text.