Lead Associate CRM Strategy

A company is looking for a Lead Associate-CRM Strategy to guide and execute CRM strategies for the Asset Protection division.

Key Responsibilities

Lead CRM strategy and execution, ensuring data-driven decision-making within the division

Develop and maintain relationships with internal departments and external service providers to enhance CRM effectiveness

Manage and review annual CRM budgets, ensuring alignment with business objectives and performance metrics

Required Qualifications

Bachelor's degree in Business Administration, Economics, Finance, Engineering, Information Technology, or a related field

Minimum 7 years of experience in CRM, preferably as a Senior CRM Manager

Proven experience in developing and delivering successful CRM strategies that increase consumer value and revenue

Experience in budget development and monitoring progress against business plans

Knowledge of CRM systems, with Microsoft Dynamics being a significant advantage