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Bi-Lingual Admin/Customer Service
Bi-Lingual Admin/Customer ServiceMCM Staffing LLC • Madison Heights, Michigan, United States
Bi-Lingual Admin / Customer Service

Bi-Lingual Admin / Customer Service

MCM Staffing LLC • Madison Heights, Michigan, United States
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About the Job :

Job Title : Administrative / Recruiter

Job Summary : We are seeking a dynamic and results-driven Bi-lingual Admin / Recruiter to join our team. This role combines an administrative role with full-cycle recruitment responsibilities, ensuring the successful acquisition of top talent while maintaining strong, long-lasting client relationships. The ideal candidate will be highly motivated, detail-oriented, and skilled at balancing client needs with the recruitment process. The ability to multitask is a must.

Key Responsibilities :

Administrative Responsibilities :

  • Answering incoming calls and prescreen the caller to direct them to the necessary party.
  • Perform job and task analysis to document job requirements and objectives.
  • Assist with preparing recruitment materials and post jobs to appropriate job board / newspapers / colleges, etc.
  • Source and assist with recruiting candidates by using databases, social media, etc.
  • Screen candidates' resumes and job applications.
  • Assess applicants’ relevant knowledge, skills, soft skills, experience, and aptitudes.
  • Promote the company’s reputation as “best place to work”.

Collaboration & Communication :

  • Work closely with internal teams to ensure alignment on client expectations and recruitment objectives.
  • Provide regular communication with clients to ensure the timely resolution of any issues or concerns.
  • Act as a consultant to clients, providing insights into market trends, salary benchmarks, and industry best practices.
  • Qualifications :

  • Strong communication, negotiation, and interpersonal skills.
  • Ability to speak a 2nd language to support our candidates from different nationalities (Spanish, Bengali, etc.)
  • Ability to manage multiple accounts and recruitment processes simultaneously.
  • Knowledge of recruitment best practices and tools.
  • Ability to build strong, collaborative relationships with both clients and candidates.
  • Strong organizational skills and attention to detail.
  • Desired Skills :

  • Experience working in a fast-paced, high-volume recruitment environment.
  • Ability to adapt quickly to changing client needs and market conditions.
  • Proficiency in Microsoft Office Suite and other relevant software.
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    Bilingual Service • Madison Heights, Michigan, United States

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