Transportation Coordinator
WOW Logistics is a nationally recognized integrated supply chain solutions provider with unparalleled expertise storing and handling food-grade products. Our solution set includes services in four core areas :
- Operations Our comprehensive operational solutions include food-grade warehousing, contract operations, transportation, and supply chain consulting.
- Real Estate Development Through our Build-to-Lease program, WOW Logistics designs, constructs, and provides project financing and leasing for custom warehousing and light manufacturing facilities.
- Financing Our inventory financing solution, the WOW COMMODITY PURCHASE PROGRAM, finances products requiring extended storage time before being converted into finished goods.
- Technology Solutions Our suite of supply chain technologies is unparalleled in the industry and provides WOW and our customers with a solid platform to manage efficient warehouse operations.
Company culture at WOW Logistics is defined by more than a single mission statement. The collection of values outlined in our Little Orange Book guide not only how we do business, but the environment in which we choose to conduct it. Our employees embody these values professionally and personally. We reward that excellence by promoting from within. Our employee-run 501c3 non-profit, WOW WE CARE CHARITY , further exemplifies our values through its philanthropic efforts in the communities where WOW Logistics does business.
On average, the company has been growing by more than 10% annually over the last 5 years. Our hard-working and dedicated employees are the reason for our success and their safety and well-being are of the utmost importance. We prioritize providing industry-leading benefits, such as :
Hybrid On-site / Work from Home schedule option for most positionsHealth, Dental, Vision, and Life insurance401K with company matchGenerous paid time-offFLEX spendingTuition ReimbursementModern office environment (Corporate)Office perks, such as hi-lo desks, casual dress code, in-house coffee, and monthly onsite chiropractic care & massage therapyWOW Logistics is now hiring for a Transportation Coordinator! WOW Logistics is looking for a Transportation Coordinator to manage a dedicated customer account base. In this role, you will secure carriers to cover freight, provide pricing for new business, and deliver exceptional customer service while building solid relationships with customers and carriers. This role will also be responsible for negotiation and account development. The ideal candidate will have a working knowledge of the transportation industry, US geography, market pricing, and possess strong multi-tasking skills.
Responsibilities :
Collaborate with Transportation team to formulate and implement policies, procedures, goals, and objectivesMaintain records for pricing, contracts, and service level expectations for customers and carriersEnter all shipment information into transportation management software for tracing, invoicing, and historical referenceCreate and maintain high level of satisfaction with all customers and carriersFocus on cross departmental collaboration to grow your account base and enhance relationshipsCommunicate with customers to determine transportation needs and schedule carriers accordinglyDirect investigations to verify and resolve customer complaintsActively participate in revenue generating activities such as inside sales and marketing to carriers and customersResearch, analyze, and negotiate freight costs, delivery methods and delivery schedules to minimize cost and maximize customer satisfactionParticipate in customer Request For Proposals (RFPs)Research new carriers and accurately on-board them, including necessary agreements and insurance documentationPerform a variety of other tasks and responsibilities as required or assigned by managementJob Requirements :
Transportation experience is preferred, but not requiredCTB Certification is preferred, but not requiredStrong organization, communication, and computer skills are a mustProficiency utilizing Microsoft Tools (Ability to leverage Excel and other MS programs including, Word, Outlook, and SharePoint)Experience using TMS (Transportation Management Systems) is preferred, but not requiredAbility to analyze and improve processesAbility to work independently and within a group environmentAbility to multi-task, prioritize, and handle a variety of complex issues and customer requirementsSelf-driven and confidentAbility to travel, as needed