GTM Business Process Senior ManagerNew York, United States

GTM Business Process Senior Manager

At Anaplan, we are a team of innovators who are focused on optimizing business decision-making through our leading scenario planning and analysis platform so our customers can outpace their competition and the market.

What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture.

Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies that rely on our best-in-class platform.

Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals and we have fun celebrating our wins.

Supported by operating principles of being strategy-led, values-based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and be your best self!

Anaplan is looking for a GTM Business Process Senior Manager who will play a leading role in developing critical sales and other GTM processes and procedures that will enable Anaplan's Go-To-Market (GTM) strategy.

Reporting to the Sr. Director, Global Business Excellence, you will be responsible for owning the high transparency process re-engineering initiatives across the entire Anaplan GTM organization. You will interact and collaborate with senior team members across the world and in all our GTM functions, with significant exposure across the organization, driving various top- and bottom-line programs as we shift Anaplan to a more global, scalable, and agile operating model.

Starting from the GTM strategy, as defined by our corporate leadership team, and supported by the Sr. Director, Global Business Excellence, the GTM Business Process Senior Manager will translate GTM strategies, goals, and objectives into clear and efficient business processes, write detailed requirements for our systems and IT teams, develop training and enablement materials in collaboration with our Enablement team, hold training sessions, and collaborate with senior leaders on adoption and on-going optimization.

Your Impact

Identify new and re-engineer existing GTM processes and procedures that are in alignment with our GTM strategies and tactics.

Develop detailed requirements documents and collaborate closely with systems and IT to codify and deploy new and reengineered processes.

Align closely with software suppliers including Salesforce to understand the 'art of possible' and how the suppliers features and functions can support our process goals.

Align closely with Sales, Field Ops, GTM Ops, and Product in the design and development of new and the optimization of sales process and underlying phase activities.

'Sleeves Rolled Up' get-stuff-done style driving alignment and collaboration, process mapping workshops, requirements gathering, identification and resolution of risks and issues, as it relates to ongoing projects.

Lead initiative owners, including third-parties, in defining initiative scope and objectives, critical metrics (operational and financial), and implementing a project plan (interdependencies, key turning points, resource needs, etc.).

Ensure execution certainty drive status reporting, identify risks, assess options and mitigate said risks, and supervise initiative progress.

Identify issues and decisions for executive engagement, including input to Sr. Director, Global Business Excellence for ongoing steering committees.

Facilitate meetings for decision making ensuring meetings are supported by fact-base, that the decisions and trade-offs are clearly articulated and that the decisions are clearly detailed and followed through to implementation.

Lead and support any detailed analysis to enable decision making across key partners.

Help resource groundbreaking projects across internal and external collaborators to ensure successful delivery of programs.

Lead timelines and results for cross-functional reporting snapshots : BOD contributions, QBRs, Monthly Reports, etc.

Your Qualifications

To be successful in the role, you must possess the following skills :

Bachelor's degree in Business, Engineering, Economics, Management, or Finance. A master's degree or equivalent in Business Administration, Economics, Management would be helpful but not essential.

5-10 years of experience designing and developing sales and other GTM processes.

Deep understanding and a high level of experience with Salesforce and Salesforce related products.

Experience in developing process and configuration of leading CI tools such as Gong or ZoomInfo Chorus.

Strong project / time management and interpersonal skills.

Has reached Senior Consultant-level or equivalent in consulting / industry.

Distinctive process engineering and related analytical skills (quantitative and qualitative) and excellent communication skills.

Proactive, self-motivated and detail-oriented teammate with the ability to multi-task, gained from extensive experience deploying enterprise level business process reengineering programs.

Previous technology industry / SAAS / transformation experience is a plus, but not crucial.

Ambitious, independent, and a bias to action; able to operate in a highly ambiguous environment and proven track record of cultivating relationships with external parties.

Shown ability in teamwork and influence over solutions to achieve results; consultative style; skilled in supporting and external customers.

Highly process-oriented approach with the ability to build and drive new ways of working, eventually optimizing for continued efficiency, scalability, and agility.

Technologies Supporting the Role :

Anaplan

Wrike, Confluence / Jira

MS Office Suite (Desktop and 365)

LucidChart

Base Salary Range :

$200,000 - $271,000 USD

Our Commitment to Diversity, Equity, Inclusion and Belonging

Build your career in a place that thrives on diversity, equity, inclusion, and belonging. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.

Fraud Recruitment Disclaimer

It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals.

Anaplan does not :

Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.

Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible, and then followed up via written communication.

All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to people@anaplan.com before taking any further action in relation to the correspondence.