SSVF Case Manager

Job Description

Job Description

Salary : 51,500

Location : Indianapolis, IN

Reports to : SSVF Program Manager

This is Full-Time, Salaried, Non-exempt Staff Level Position

At InteCare, when we say that we provide transformative solutions for communities and healthcare systems, we mean that we break through barriers in health and human services so everyone has access to the care they need. We care about what we do and how we do it Thats why hiring the right person for this role is critical to not only our organizations success, but our communitys success too.

Job Summary :

Are you someone who values human connection, communicates with confidence and embraces team collaboration?

This is a line staff level position with certain direct responsibilities key to the success of the InteCare SSVF Program to ensure that Veterans and their families obtain and maintain permanent housing, as well as needed coordination and linkage to supportive services. The Case Manager is responsible for working with the Veteran and their families in order to locate, obtain and maintain permanent housing. In addition, the Case Manager works with the Veteran, their family and other community providers to work as a team in order to determine and coordinate additional supports as needed.

Case Management :

• Assist Veteran family in finding and maintaining stable permanent housing.
• Completing screening and enrollment of all Veterans and their families as needed.
• Provide and coordinate resources that are required to reach housing stability goals.
• Foster existing relationships with landlords by visiting them in person, maintaining phone contact and addressing issues or problems when they come up.
• Outreach to the community to increase knowledge of the program and locate individuals who may be eligible for SSVF Services and complete monthly report.
• Embrace community by working collaboratively with others through training and mentoring, demonstrating professional and effective communication and actively participating in internal meetings.
• Develop and maintain positive working relationships with program landlords.
• Consistently demonstrate InteCares core values : Care about what we do and how we do it, Provide innovative solutions, Be real, Demonstrate calm & balance, Embrace community, Have fun

Required Education, Training, and Professional Licenses & Credentials : High school diploma or equivalent required. Bachelors degree in health care, mental health care, health-care administration related field preferred.

Required or Preferred Prior Work Experience : A minimum of two years case management experience is required. Veterans with professional experience working with individuals and peers and / or professionals with experience working with Veterans preferred.

Expected Requirements, Competencies & Skills :

Working Conditions :

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is required to :

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.