Manager of Field Operations Lawn and Landscaping

Job Description

Job Description

Job Title : Manager of Operations – Lawn & Landscape Company

Location : Kansas City Metro Area

Company Overview

Legacy Lawns is a locally owned and growing lawn care and landscaping company serving residential and commercial clients across the Kansas City Metro. We specialize in mowing, fertilization & weed control, irrigation installation & repair, and tree work. Our mission is to deliver quality work, reliable service, and clear communication to every customer we serve.

Position Summary

We are seeking an experienced and driven Manager of Operations to oversee daily field operations, manage teams, and ensure high-quality service delivery. This role is key to keeping our crews running efficiently, maintaining excellent client relationships, and supporting the continued growth of our company.

Key Responsibilities

• This role will require 1-2 days in the field acting as a crew lead as we grow. 1-2 days in the field will be spent assessing properties and bidding / upselling.
• Lead and manage daily operations for multiple crews across mowing, fertilization, irrigation, and tree services
• Oversee scheduling, job assignments, and route efficiency to ensure timely completion of work
• Train, mentor, and evaluate crew leaders and team members to maintain high performance and quality standards
• Monitor equipment use and coordinate maintenance or repairs as needed
• Work closely with the owner to set and achieve operational goals
• Ensure compliance with safety regulations and company policies
• Address customer concerns quickly and professionally
• Manage seasonal hiring and assist in onboarding new team members
• Track and report key operational metrics for performance and profitability

Qualifications

What We Offer