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Data Science Senior Associate - Connected Commerce

Data Science Senior Associate - Connected Commerce

JPMorganChaseColumbus, OH, US
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Data Science Senior Associate - Connected Commerce

Join our Connected Commerce Analytics team and unlock opportunities to shape the future of data-driven decision making. As a Cross Commerce Data Science Senior Associate, you will drive impactful analytics projects, collaborate with diverse teams, and deliver insights that fuel business growth. Experience career mobility, develop your skills, and contribute to innovative solutions that enhance customer engagement. Be part of a team where your expertise makes a difference and your ideas are valued.

Job Responsibilities

  • Lead analytical projects, developing, planning, and executing both individually and in teams.
  • Manage evolving requirements and ambiguity with strong problem-solving and client engagement skills.
  • Partner with Product, Strategy, Technology, and Design teams to prioritize analytics roadmaps.
  • Integrate data discoveries into business operations.
  • Synthesize findings and present actionable recommendations to senior executives.
  • Deliver practical data insights in a compelling manner.
  • Analyze, measure, and optimize customer marketing investments and tactics across multiple channels.
  • Apply advanced analytics capabilities such as test design, modeling, NLP analysis, segmentation, and optimization.
  • Define business KPIs and measurement frameworks.
  • Develop dashboards, reports, and visualizations for executive consumption.
  • Ensure compliance with established controls and regulatory requirements in all analytics activities.

Required Qualifications, Capabilities, And Skills

  • Bachelor's degree in a quantitative field such as Statistics, Math, Economics, Finance, Operations Research, Data Science, or Physics.
  • Five years of experience in business analytics roles including digital, customer, marketing analytics, sales analytics, or business insights.
  • Proficiency in SQL, Snowflake, R, Alteryx, and Tableau.
  • Exceptional analytical, technical, and statistical skills.
  • Ability to synthesize diverse information, develop strategies, and make decisions.
  • Superior written and oral communication skills.
  • Ability to convey complex information simply and clearly to senior business leaders and diverse audiences.
  • Strong time-management skills and ability to manage multiple projects.
  • Ability to prioritize work across multi-disciplinary teams.
  • Strong financial and reporting acumen with understanding of key drivers of credit card profit and loss.
  • Preferred Qualifications, Capabilities, And Skills

  • Master's degree in a quantitative discipline or MBA.
  • Considerable background in consumer segmentation, customer profiling, and data mining.
  • Experience in financial services.
  • Demonstrated adaptability and emotional intelligence.
  • Strong conflict resolution skills.
  • Ability to align diverse views and influence cross-functional teams.
  • Self-starter with out-of-the-box problem-solving skills.
  • About Us

    Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

    We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and / or discretionary incentive compensation, paid in the form of cash and / or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

    We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

    Equal Opportunity Employer / Disability / Veterans

    About The Team

    Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

    The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.

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    Data Science • Columbus, OH, US

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