Membership Student Assistant, KUT / KUTX (WORK-STUDY)

Membership Student Assistant, KUT / KUTX (WORK-STUDY)

This position will provide an opportunity to learn about the day-to-day and seasonal fundraising functions of community supported public radio (KUT 90.5 News and KUTX 98.9 Music). Work-study will work closely with the KUT and KUTX membership / fundraising staff.

The membership team manages relationships with listeners who financially support the station. We coordinate membership drives, process donations, maintain accurate member records, and provide excellent customer service to current and prospective members. Our work includes creating and delivering communications that inspire giving, managing member benefits, and ensuring members feel appreciated and connected to the station's mission.

This role ensures smooth day-to-day operations and contributes to the success of fundraising campaigns that sustain the station's mission. Additionally, this role allows us to have another set of hands to better serve our members through cleaner data, quicker responses to inquiries, and better task management.

Responsibilities :

• Entering data into fundraising database software
• Assisting with membership and station projects
• Support membership mailings
• Calling customers for updated information
• Emailing customer service questions
• Helping with membership drive
• Other tasks as assigned

Required Qualifications :

Current student at UT Austin

Must have a Work Study award for Fall 2025

Available to work between the hours of 9am-5pm, Monday Friday

Preferred Qualifications :

Excellent communication skills

Professional attitude

Phone etiquette and computer skills (proficiency with MS Excel and Word)

Salary Range : $15 / hr

Working Conditions : In Office

Career Competencies :

Communication

Confidentiality

Customer Interaction

Required Materials :

Resume

Cover Letter

Work Study Award Letter

Class Schedule

Work-Study Job Information :

Supervisor : Lauren Little

Work Address : 300 W Dean Keaton St, Austin, TX 78712

Work Schedules : TBD

Equal Opportunity Employer :

The University of Texas at Austin, as an equal opportunity / affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Pay Transparency :

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Employment Eligibility Verification :

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

E-Verify :

The University of Texas at Austin uses E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following :

E-Verify Poster (English and Spanish) [PDF]

Right to Work Poster (English) [PDF]

Right to Work Poster (Spanish) [PDF]

Compliance :

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified as a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.