MilliCare Floor & Textile Care Lead Technician
MilliCare Floor & Textile Care provides care plans that extend beyond just carpet and textiles to include performance coatings, tile & grout care, general maintenance floor care, entryway systems, and protective care services, including odor neutralizer and fiber protection.
The lead technician is a senior technician performing service, able to engage customers and a keeper and educator of knowledge. The lead technician must be able to work in a team environment. The lead technician is responsible for estimating the amount of, and mixing floor maintenance chemicals prior to departing for a job and / or delegating those responsibilities. The lead technician will assign work areas within a customer's facility to other members of the team and ensure the work is done correctly and within the amount of time budgeted by the operations manager. Once the work has been completed, it is the lead technician's responsibility to walk the facility to verify the work is complete and exceptional.
Responsibilities
- Expert in the use of the array of MilliCare chemicals and cleaning tools and ability to demonstrate the MilliCare cleaning process for clients
- Good understanding of logistics of each account such as security, access to custodial closets, proper entry and exit, giving direction as to the game plan and approach to cleaning of the evening's facility(ies), ensuring security procedures as defined by the customer are followed
- The "go to" person for expert advice and troubleshooting of various challenges during a work shift
- Efficient time / work management to obtain desired results.
- Clock-in / out, immediate review and accurate completion of paperwork, mixing chemicals proper loading / unloading / inventory of equipment and chemicals on vehicles
- Quick assessment / trouble shooting of equipment
- Proper use of vehicles both driving and cleaning
- Uniform worn properly and in proper condition.
- Keeping the warehouse tidy / efficiently organized, daily / ongoing maintenance and cleaning of all used equipment, recording daily chemical usage, unloading of all equipment from vehicles post job, conducting ongoing maintenance of equipment
- Ability to hire and lead, grow, mentor, train, and develop top talented technicians
Qualifications
The ideal candidate is a highly reliable individual who can be counted on to deliver high-quality results on a consistent basis and to model the desired behaviors for their teamAbility to learn technical specifications and to follow manufacturer recommendationsA can-do attitude that finds ways to make things happenTeam player they don't use words like "I" or "Me," but uses "We" and "Us"Basic math skills to calculate square footageCommitted to client satisfaction a customer-first orientationMust have a valid California driver's licenseMust be able to legally work in CaliforniaMust be able to lift up to 40 lbsExcellent problem-solving skillsSomeone who pays attention to details they don't just perform a job, they make sure that the work is perfectA clear and honest communicatorComfortable working "swing shift" hours from 5PM to 1AMBackground check and driving record will be checkedSchedule :
Evening shiftMonday to FridayNight shiftOccasional day or weekendsWork setting :
At client place of businessExperience :
Problem solving : 1 year (Required)Leadership : 1 year (Required)Prior floor care experience not requiredCompensation : $20.00 - $24.00 per hour
If you seek an exciting new career opportunity and excel in an environment driven by innovation, where your personal growth is valued alongside empowering others to succeed, we invite you to explore a rewarding career at our Corporate MilliCare Headquarters or within our network of local franchise locations.
When you use this website, it's important to understand that if you're offered a job by a franchise, your employer will be the local franchise business that hired you, not MilliCare Corporate. MilliCare Corporate doesn't make decisions or have control over employment matters at the local franchise businesses. Each MilliCare franchise is independently owned and operated.