A company is looking for a Resident Growth Associate to enhance the experience of prospective residents in their journey to find a home.
Key Responsibilities
Manage communications with potential residents through various channels, ensuring a welcoming experience
Coordinate and schedule tours for prospective residents, providing timely updates and follow-ups
Support lead follow-up efforts and assist in implementing AI tools for process optimization
Required Qualifications
Advanced English proficiency
Availability to work on weekends, totaling 40 hours per week
Minimum of 2 years of experience in a customer-facing or customer support role
Proficiency in customer management tools and technology platforms
Familiarity with AI tools or a willingness to learn
Resident • Saint Paul, Minnesota, United States