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Security Officer

Security Officer

Rivers CasinoPortsmouth, VA, US
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Security Officer

Patrols casino premises and / or guards casino posts to maintain safety and security; prevent underage gambling and casino floor access, protect assets and ensure observance of applicable laws and casino regulations.

Duties / Responsibilities :

  • Provides exceptional customer service to guests at all times.
  • Guards security post and / or patrols internal and external casino property to prevent and respond to security incidents.
  • Prevents underage gambling via access to the casino floor by following identification verification procedures.
  • Interviews guests and employees when security incidents occur.
  • Contacts shift manager and / or supervisor when security situations require intervention beyond scope of authority.
  • Obtains assistance for accident victims.
  • Assists management in emergency situations.
  • Writes detailed security reports.
  • Answers security calls and dispatches officers to assist per departmental standards and protocols.
  • Responds to emergencies in accordance with established procedures.
  • Performs all other duties as assigned.

Minimum Education and Experience Requirements :

  • Must be 21 years of age or older.
  • High school diploma or equivalent.
  • Six months security experience preferred.

    • Certifications, Licenses, and / or Registrations :

  • Gaming license / registration as required by jurisdiction(s).
  • Virginia Unarmed Security License

    • Knowledge, Skills, and Abilities :

  • Must be able to form and build long-standing relations with established and new guests / players.
  • Excellent oral and written communication skills.
  • Ability to communicate with team members and guests.
  • Available to work flexible shifts, weekends and holidays.
  • Ability to obtain and maintain all necessary licensing.
  • Able to work with others while maintaining a positive and professional demeanor.

    • Physical Requirements :

  • Regularly required to see, walk, talk and hear; use hands to finger, handle, or feel and reach with hands and arms.
  • Ability to work in an environment with moderate to loud noise, bright lights, smoke, and dust.
  • Frequently required to stoop, and kneel.
  • Must occasionally move and lift up to 25 pounds.
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    Security Officer • Portsmouth, VA, US

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