Chief Operating Officer
VirtualVocationsGrand Rapids, Michigan, United Statesjob_description.job_card.30_days_ago
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A company is looking for a Chief Operating Officer.
Key Responsibilities
Own and manage the company's operating system, including OKRs and progress tracking
Develop and implement a repeatable sales and account management process
Oversee Customer Success initiatives and lead People Operations to enhance hiring and training processes
Required Qualifications
Proven experience leading major cross-functional initiatives with measurable outcomes
Strong project leadership skills with a data-driven approach
Experience in B2B SaaS or top-tier consulting, particularly in sales operations
Demonstrated ability to scale customer sales motions in a B2B software context
Experience with Customer Success programs focused on revenue protection and growth
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Chief Operating Officer • Grand Rapids, Michigan, United States
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