Freelance Luxury Brand Evaluator - Denver, CO
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Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more.
About the Role
As a luxury brand evaluator, you will discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
Responsibilities
- Choose your assignments - align your missions with your personal preferences and profile
- Visit luxury stores or evaluate online - engage with sales associates in stores or online from home
- Observe carefully - check the ambiance, service quality, and overall customer experience
- Provide honest feedback - share observations through questionnaires on our platform
Our Luxury Partners
Fashion & Couture : Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & GabbanaJewelry & Watches : Tiffany & Co., De Beers, Piaget, IWC, Boucheron, PandoraBeauty & Skincare : Guerlain, Sephora, L'Oréal, GivenchyAutomotive : Bentley, Jaguar, Genesis, Maserati, VespaWhat you will be doing
Observe and report on ambiance, service quality, and overall experienceEngage with sales associates in-stores or onlineProvide feedback through questionnaires on the CXG platformPerks of the Role
Collaborate with iconic brands across industriesFlexible assignments tailored to your interestsCompensation for your time and input, with potential reimbursement on purchasesUser-friendly platform for managing missions and feedbackHow to Join the CXG Community
Register : sign up at live.cxg.com and confirm your emailComplete your profile : fill out your details to 100% and get verifiedGet certified : pass the General Certification to access missionsApply for missions : explore assignments with brands that excite youStart evaluating : begin making a difference in the luxury marketCompensation
Non-Purchase Evaluations : Earn a fee based on mission complexityPurchase-Based Evaluations : Reimbursement for approved items as stated in the mission briefAbout CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we redefine the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live, to manage missions, certifications, and feedback.
Requirements
Must be 18 years or olderCurrent customer of premium and luxury brandsNot currently under contract with any retail brands to ensure impartialityPunctual, organized, detail-oriented, and reliableObservant and passionate about customer experienceNo prior experience required; we value honest feedback from genuine customersSeniority level
Entry levelEmployment type
Full-timeJob function
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