Brooklyn Desktop Support Technician

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• Role Overview :

We are seeking a highly capable and self-sufficient Desktop Support Technician to join our IT team on the evening shift. This role is critical in maintaining end-user support and ensuring smooth IT operations during off-hours. The ideal candidate will bring strong Level 2 desktop support skills, a proactive mindset, and the ability to work independently with minimal supervision. Sunday through Thursday, 4PM to Midnight.

• Skills

Desktop, Windows 10, Support, Troubleshooting, Active directory, Hardware, Customer service, Technical support, Windows, Imaging, Deployment, Office 365, Printers, O365, Ticketing system

• Top Skills Details

Desktop,Windows 10,Support,Troubleshooting,Active directory,Hardware,Customer service,Technical support

• Additional Skills & Qualifications
• Key Responsibilities :
• Provide Level 2 desktop support for hardware, software, and peripheral issues.
• Troubleshoot and resolve technical problems efficiently and independently.
• Support Windows 11 environments and enterprise applications.
• Collaborate with day shift teams during training and transition periods.
• Maintain accurate documentation of incidents and resolutions.
• Ensure compliance with organizational IT policies and procedures.

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• Qualifications :
• Education :
• Bachelor's degree preferred. If not completed, the candidate must be actively pursuing or making arrangements to obtain it.
• Experience :
• Proven experience as a Desktop Support Technician (Level 2 or higher).
• Prior experience in a healthcare environment is
• highly preferred
• Ability to start with minimal ramp-up time.

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• Desired Skills :
• Strong troubleshooting and diagnostic skills.
• Excellent communication and customer service abilities.
• Familiarity with ticketing systems and remote support tools.
• Experience with Windows 11 is a plus (candidates with this experience have already been submitted).
• Experience Level

Intermediate Level

• Pay and Benefits

The pay range for this position is $25.00 - $25.00 / hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following :

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off / Leave (PTO, Vacation or Sick Leave)
• Workplace Type

This is a fully onsite position in Brooklyn,NY.

• Application Deadline

This position is anticipated to close on Sep 30, 2025.

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About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.