Customer Support Team LeadVirtualVocations • Irvine, California, United States
Customer Support Team Lead
VirtualVocations • Irvine, California, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Customer Support Team Lead.
Key Responsibilities
Monitor agent performance and maintain quality assurance scores above 90%
Provide coaching based on feedback, metrics, and observations, while handling escalated customer issues
Maintain coaching logs, delegate tasks, and lead team-building activities
Required Qualifications
Over 2 years of coaching experience in a customer service environment
Over 2 years of management experience overseeing a customer service team
Over 2 years of customer service experience in a customer-facing role
Experience in setting and achieving SMART goals
Strong product and process knowledge to effectively train and guide agents
serp_jobs.job_alerts.create_a_job
Lead Customer Support • Irvine, California, United States
Job_description.internal_linking.related_jobs
AO offers the ability to work from anywhere, learn from the best in the industry, and become a top earner within the company.
AO is seeking leaders and achievers that are looking for an opportunity ...serp_jobs.internal_linking.show_more
At GoBolt, we provide a technology-driven, customer-centric and sustainable approach to ecommerce and last-mile logistics for businesses of all sizes – from local brands to large national retailers...serp_jobs.internal_linking.show_more
Whether you're a recent grad or a seasoned professional, you can experience meaningful career growth at Rosendin.Enjoy a true sense of ownership as you work with a proven industry leader on som...serp_jobs.internal_linking.show_more
Fulfillment Team Lead in Buena Park, LA.At GoBolt, we provide a technology-driven, customer-centric and sustainable approach to ecommerce and last-mile logistics for businesses of all sizes from l...serp_jobs.internal_linking.show_more
Our philosophy at The Travel Corporation (TTC) is simple, we create enriching experiences for travelers by combining an unbeatable mix of exceptional service and quality at great value.As a global ...serp_jobs.internal_linking.show_more
Customer Support Specialist II.Customer and Technical Support Manager.Hourly, Non-Exempt / $21-$25 per hour.This position is a hybrid role that will require 2 days in-office at our Irvine location ...serp_jobs.internal_linking.show_more
Loop Neighborhood Market is based in Union City, Calif.The company was founded in 1978 and develops real estate and owns and operates gas stations with convenience stores and car washes.Loop Neighb...serp_jobs.internal_linking.show_more
Help grow a safer, cleaner, healthier future for everyone, every day.At Sensorex, we believe that even the most complex water analysis should be fast and simple to perform.Sensorex specializes in t...serp_jobs.internal_linking.show_more
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day.
As a leading water technology company with 23...serp_jobs.internal_linking.show_more
Wants to start a CAREER / not just another "job".High Moral Standards & Values.Wants to be the best of the best.Envirocheck is a growing company and has exciting opportunities for A p...serp_jobs.internal_linking.show_more Fulfillment Team Lead in Santa Fe Springs, LA.At GoBolt, we provide a technology-driven, customer-centric and sustainable approach to ecommerce and last-mile logistics for businesses of all sizes ...serp_jobs.internal_linking.show_more 
TEXT "GOMILES" to 720-459-4415 to APPLY!.GO Car Wash is one of the fastest-growing car wash operators in the United States, with locations across multiple states.And we keep adding more s...serp_jobs.internal_linking.show_more Team Lead Parcel For Our Santa Fe Springs Warehouse.At GoBolt, we provide a technology-driven, customer-centric and sustainable approach to ecommerce and last-mile logistics for businesses of all s...serp_jobs.internal_linking.show_more 
At Carvana, we sell cars, but we are not salespeople.We have made it our mission to create a hassle-free way for people to buy and sell cars.
We saw a huge problem with how much of a headache it is ...serp_jobs.internal_linking.show_more
POSITION DESCRIPTION – Customer Support Coordinator, PrimeCall Services.Department : Prime Call Professional Services.Reporting to : Customer Support Manager - PrimeCall Services.The Customer S...serp_jobs.internal_linking.show_more
Customer Service Representative.Coordinates and performs a range of department support activities; serves as a liaison between other divisions / departments.
Provides administrative support such as an...serp_jobs.internal_linking.show_more
Artificial Intelligence; Advanced Technology; The very best in patient care.With decades of expertise, we are.With dynamic cross-training and advancement opportunities in a team-focused environment...serp_jobs.internal_linking.show_more
At Wayvia, we help the world's top brands stay ahead—using AI, data, and innovation to shape the future of commerce.Whether you're charting a new path or leveling up your journey, Way...serp_jobs.internal_linking.show_more
At Five Below our growth is a result of the people who embrace our purpose : We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibi...serp_jobs.internal_linking.show_more
Job Category : Car Wash Management.Location : Frederick | CA0609, 12520 Frederick St, Moreno Valley, CA 92553, USA.GO Car Wash is one of the fastest growing car wash operators in the United States, w...serp_jobs.internal_linking.show_more
Sales Team Lead
AO Globe Life • Orange County, CA, US
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_30
Team Lead, Fulfillment
GoBolt • Buena Park, California, United States, 90621
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30
Engineering Team Lead
Rosendin • Anaheim, CA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Team Lead, Fulfillment
GoBOLT • Buena Park, CA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Contact Center Team Lead - Sales
The Travel Corporation • Cypress, CA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Customer Support Specialist II
VivoAquatics • Irvine, CA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Assistant Team Leader
Loop Neighborhood • Perris, CA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customer Support Lead
Halma plc • Garden Grove, CA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Sr. Customer Support Specialist
Xylem • Mira Loma, CA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Customer Service Associate / Inside Sales Support
Envirocheck • Orange, CA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Fulfillment Team Lead
GoBOLT • Santa Fe Springs, CA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Customer Service Lead
GO Car Wash Management Corp • Loma Linda, CA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Team Lead
GoBOLT • Santa Fe Springs, CA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Team Lead, Market Operations - Montebello, CA
Carvana • Montebello, CA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Customer Support Coordinator
Solutionz, Inc • La Mirada, CA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
Team Lead - Call Center
Crown World Dental • Irvine, CA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Patient Services Team Lead
OC Orange 100 • Orange, CA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customer Support Specialist
Wayvia • Irvine, CA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Support Lead
Five Below • Fountain Valley, CA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Team Lead
GO Car Wash • Moreno Valley, CA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted