Bid / Contract Specialist - Customer Care

Bid / Contract Specialist - Customer Care

Since 1946, Clarke has served the public health mosquito control market providing products, services and solutions to partner with and support domestic and international governmental agencies that work to control mosquitoes and mosquito borne disease. This mid-sized, third generation, family-owned business is seeking an experienced Bid / Contract Specialist to join our Customer Care team.

What You Can Expect

This position will play a critical role within our Customer Care team by overseeing the end-to-end process of customer bids and sales contract administration. This role will help to establish processes for effective bid and contract management and will ensure that customer bids and contracts are accurate, compliant with bid requirements, and align with Company policies and processes. In addition to the responsibilities of Bid / Contract Specialist, this position will also provide general Customer Care support to customers and internal stakeholders.

This position offers a base compensation of $65,000 $73,000. This salary range reflects an anticipated range for this position. The actual base compensation offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, and certifications or other professional licenses held.

In addition, we offer an annual bonus, and comprehensive benefits package including medical, dental, vision, life, disability insurance, 401k (Roth and traditional) with a generous match, lifestyle benefits, tuition reimbursement and career development and training opportunities, LinkedIn Learning subscriptions, paid parental leave program, paid volunteer time, generous PTO, paid holidays, and paid winter break between Christmas and New Years. We are proud to be Great Place to Work-Certified and recognized by our team of coworkers for our commitment to creating an inclusive, supportive, and values-driven culture.

This position will be based out of our location in St. Charles, IL. A hybrid work environment with a minimum of 3 days in the office is standard.

About Clarke

Clarke lives up to the Company's mission to make communities more livable, safe and comfortable. We are a global public health products and services Company that pioneers, develops, and delivers environmentally responsible mosquito control solutions to control nuisances and prevent disease. We are looking for coworkers who are passionate about sustainable living, caring for our planet and other people. We value the hard work and time that our team puts in, and have not forgotten that without them, we could not be successful.

What You Will Need

• 3+ years of experience in bid management, contract administration, sales operations, or a similar role.
• Experience supporting commercial or government sales activities is preferred.
• APMP Bid / Proposal Certification is a plus.
• Proficiency in Microsoft Office (Word, Excel, Outlook, Teams); experience with contract management software or CRM systems is a plus.
• Prior experience with Sales Force software
• Excellent phone and customer service skills.
• Able to take initiative and work independently.
• Exceptional attention to detail and organizational skills.
• Strong written and verbal communication abilities.
• Ability to manage multiple projects and deadlines in a fast-paced environment.
• Collaborative mindset with a strong customer service orientation.
• Ability to work under pressure and meet tight deadlines.
• Ability to effectively partner with coworkers, management, department and cross-functional teams to meet performance objectives and to support mission and vision of the Company.

Are You Ready?

If you are excited about what you've read and feel that you are right for this role, please submit your resume and relevant information.

Clarke is proud to be an Equal Opportunity Employer