Patient Account Representative
We are looking for a detail-oriented Patient Account Representative to join our team in Schaumburg, IL. This role is ideal for someone with strong experience in professional billing, including Epic or eClinicalWorks, and a passion for providing excellent service to patients and payers alike.
Key Responsibilities :
- Manage and follow up on patient accounts, including self-pay balances
- Review and interpret Explanation of Benefits (EOBs) for accuracy and completeness
- Resolve insurance denials, rejections, and patient billing inquiries
- Accurately document account activity and payment statuses
- Process claims and payments through Epic or eClinicalWorks
- Collaborate with billing and revenue cycle teams to ensure timely resolution
Qualifications :
Experience with Epic or eClinicalWorks is required12+ years of professional (physician) billing experienceProficient in reviewing Explanation of Benefits (EOBs) and working with self-pay accountsStrong understanding of billing processes and insurance guidelinesExcellent communication and organizational skillsWhy Join Us?
Full-time hours with a stable MondayFriday, 8 : 00 AM 4 : 30 PM scheduleSupportive team environment and leadershipOpportunity to contribute to a mission-driven healthcare organizationIf you're ready to take the next step in your billing career, we want to hear from you. Apply today and make a difference!