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Medical Collections

Medical Collections

The LaSalle NetworkSchaumburg, IL, US
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Patient Account Representative

We are looking for a detail-oriented Patient Account Representative to join our team in Schaumburg, IL. This role is ideal for someone with strong experience in professional billing, including Epic or eClinicalWorks, and a passion for providing excellent service to patients and payers alike.

Key Responsibilities :

  • Manage and follow up on patient accounts, including self-pay balances
  • Review and interpret Explanation of Benefits (EOBs) for accuracy and completeness
  • Resolve insurance denials, rejections, and patient billing inquiries
  • Accurately document account activity and payment statuses
  • Process claims and payments through Epic or eClinicalWorks
  • Collaborate with billing and revenue cycle teams to ensure timely resolution

Qualifications :

  • Experience with Epic or eClinicalWorks is required
  • 12+ years of professional (physician) billing experience
  • Proficient in reviewing Explanation of Benefits (EOBs) and working with self-pay accounts
  • Strong understanding of billing processes and insurance guidelines
  • Excellent communication and organizational skills
  • Why Join Us?

  • Full-time hours with a stable MondayFriday, 8 : 00 AM 4 : 30 PM schedule
  • Supportive team environment and leadership
  • Opportunity to contribute to a mission-driven healthcare organization
  • If you're ready to take the next step in your billing career, we want to hear from you. Apply today and make a difference!

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    Collection • Schaumburg, IL, US