Access Coordinator-Full Time-Days

Facility Clerk

Cape Fear Valley Medical Center

Location : Fayetteville, North Carolina

Department : Dorothea Dix Harnett Adolescent Psych Unit

Job Family : Clerical

Work Shift : Days (United States of America)

Summary : Ensures optimum patient flow through the office; accurate and prompt entry submission of charges; initiation of new patient medical records; accurate, efficient scheduling of patient visits and timely submission of reports.

Major Job Functions

The following is a summary of the major essential functions of this job. The incumbent may perform other duties, both major and minor, that are not mentioned below. In addition, specific functions may change from time to time :

• Ensures completion of the new patient information packet including consents, insurance forms and other clinical documents.
• Verifies and updates the computer system with patient demographic and insurance information.
• Schedules appointments for follow-up visits and procedures in the computer system.
• Determines the appropriate provider, length and time of appointment.
• Accurately posts charges in the computer system to the proper patient account.
• Collects and posts payments from patients and prepares patient receipts.
• Maintains and is responsible for cash drawer (batch) and balances and closes cash drawer.
• Answers basic questions about patients' bills and insurance.
• Directs patients to appropriate clinical area.
• Closes and secures the office at the end of shift.
• Other duties as assigned

Minimum Qualifications

Education and Formal Training :

Work Experience :

Knowledge, Skills, and Abilities Required :

Physical Requirements :

Cape Fear Valley Health System is an Equal Opportunity Employer M / F / Disability / Veteran / Sexual Orientation / Gender Identity