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Manager, Creative Automation

Manager, Creative Automation

Sam's ClubBentonville, AR, United States
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Position Summary...

Are you the kind of builder who loves turning manual, 200 step workflows into one click reality? As Manager, Creative Automation at Sam’s Club, you’ll make automation real—configuring AEM to auto ingest and organize assets, standing up preprocessing pipelines that handle the heavy Photoshop style lifting in batch, and wiring integrations so finished assets syndicate cleanly to our owned channels (site, app, email, push, SMS). Reporting to the Senior Manager, you’ll translate strategy into shippable automations, fix fragile handoffs into our campaign management platform with preflight checks, and prove impact by shortening time to market, reducing manual touches, and raising first pass success—without compromising brand standards or accessibility.

What you'll do...

  • AEM on rails : Implement intake standards (metadata model, rights / usage, Alt text, versioning, foldering) and configure automated AEM ingestion so assets land correctly—no manual filing.
  • Pre‑process at scale : Stand up a batch transformation pipeline for common tasks (crop / resize, background clean‑up, color / format normalization, variant generation, alt‑text suggestions) with quality gates and error handling.
  • Fix the handoff : Build a CMAT pre‑flight (schema / field validation, asset spec checks, naming / version rules) so assets “just work” on first pass—reducing rework and ticket ping‑pong.
  • Make work visible : Break the automation roadmap into tickets, playbooks, and SOPs; set up intake / triage, SLAs, and dashboards in our work / project management tooling.
  • Create once, distribute everywhere : Integrate creative tools ⇄ AEM ⇄ CMAT ⇄ owned channels; automate channel‑specific renditions / payloads and confirmations, with monitoring / alerts for failures.
  • Template the campaign : Convert ~200 manual actions into guided, templatized flows with brand / legal / accessibility checks embedded; enable self‑serve steps where appropriate.
  • Operational excellence : Document and maintain SOPs; deliver training for internal teams and agencies; run weekly automation health checks and publish a scorecard tracking manual touches, cycle time, first‑pass approval (FPA), distribution latency, reuse, and cost per asset.
  • Continuous improvement : Partner with creatives and marketers to collect feedback, tune templates / prompts, and embed simple A / B hooks so learnings flow back into the system.
  • Scale across programs : Extend automations to priority merchandising and lifecycle programs across site / app / email / notifications; mature governance (audit trails, permissions, rollbacks).
  • Be the glue : Proactively gather requirements from busy partner teams, sequence work, remove blockers, and keep day‑to‑day execution moving—even when org lines are fuzzy.
  • Deliver measurable impact : Contribute to team targets such as 40–60% fewer manual touches , 25–40% faster time‑to‑market , and 80–90% CMAT first‑pass success —with clear before / after data.

What You’ll Bring

  • Automation builder, not just operator : Hands on experience turning creative or campaigns processes into automated, templatized workflows with measurable gains in speed, quality, and cost.
  • AEM & DAM fluency : Skill configuring AEM (or comparable DAM) for automation—metadata / rights models, smart collections, foldering / versioning, permissions—and connecting AEM to upstream tools and downstream channels.
  • Pre‑processing chops : Practical experience setting up batch image / video pipelines (templating, resizing, retouching, variant generation, alt‑text suggestions) and integrating them into approval flows.
  • Systems integration mindset : Comfort working with APIs / webhooks and mapping data contracts between work management, DAM (AEM), CMAT , and channel platforms to achieve create‑once, distribute‑everywhere .
  • Campaign execution savvy : You don’t need to be a designer—you understand campaign management and execution and how assets move from brief to in market across owned channels.
  • Analytical storytelling : Define and instrument KPIs (manual touches, cycle time, FPA / defects, reuse, distribution latency, cost / asset) and convert insights into backlog / prioritization decisions.
  • Influence & soft skills : A solution-oriented‑ self-starter who can work through ambiguity, collaborate across very different personalities, communicate technical topics to non‑technical partners, and stay coachable while raising the bar.
  • Responsible AI sensibility : Familiarity with pragmatic GenAI assist (e.g., copy / Alt text suggestions, variant ideas) with appropriate governance for brand safety, ethics, and accessibility.
  • At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

  • Health benefits include medical, vision and dental coverage
  • Financial benefits include 401(k), stock purchase and company-paid life insurance
  • Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and / or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
  • For information about PTO, see

  • Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
  • Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

    For information about benefits and eligibility, see One.Walmart.

    The annual salary range for this position is $80,000.00-$155,000.00

    Additional compensation includes annual or quarterly performance bonuses.

    Minimum Qualifications...

    Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

    Preferred Qualifications...

    Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

    customer experience or related field in a retail environment., Master's degree in Business Administration or related area., Packaging experience in a retail environment.

    Primary Location...

    2101 Se Simple Savings Dr, Bentonville, AR 72712-4304, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

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    Manager Automation • Bentonville, AR, United States